Remote Technical Support Specialist - Digital Solutions

Cengage Group is seeking a customer support representative to provide assistance with Cengage's digital solutions in an educational environment. The role is primarily remote, requiring strong analytical skills and proficiency in Microsoft operating systems. Responsibilities include troubleshooting technical issues, supporting customers, and maintaining detailed records of interactions. Benefits include vacation, 401K, and healthcare coverage. Applicants should be high school graduates with excellent organizational skills. J-18808-Ljbffr