Community Health Worker (Housing)

Primary ObjectiveThe City of Bloomington’s Public Health Department is seeking a full-time Community Health Worker to assist community members in accessing and navigating health and social services, provide health education and resources, and promote community engagement opportunities to build community capacity for healthier living in the Bloomington, Edina and Richfield (BER) communities.CITY VALUES & EXPECTATIONSModels and contributes to a positive work environment, culture of communication, engagement and safety.Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds.Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions.Embraces the City’s shared values and contributes toward accomplishing the City’s vision and goals by being creative and innovative, and prioritizing continuous learning and clear communication.Examples of DutiesThis position will belong on the Community Resource Team and take direction from the Community Health Supervisor.Specializes in housing-related supports and resources including local programs that improve housing access.Collaborates with residents to assess individual health, safety, and resource needs. Performs home visits in resident’s homes independently.Provides systems navigation support and resource connection based on resident needs. Co-coordinates and facilitates health education groups in community settings or virtually. Performs rapid HIV screening, counseling, and linkage to care in community settings. Assessment & SurveillanceMaintains private and confidential information, using only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities.Maintains and completes accurate and timely electronic documentation of work.Communicates information from clients to Public Health staff to assist in the evaluation of client’s needs or input for community health projects.Works together with residents to develop a wellness plan; coaches and supports community residents to set and accomplish wellness goals.Participates in client case conferences and works with direct Supervisor, peer Public Health Nurses, and peer Community Health Workers regarding caseload. Community Partnership DevelopmentBuilds and maintains effective working relationships and communications with city employees, community agencies, local organizations, and health care facilities.Builds trusting relationships with families and community organization, serving as liaison/link between health/social services and the community while removing barriers that prevent community members from accessing certain health and social services. CommunicationsProvides culturally and linguistically appropriate public health information, education, and outreach to residents and professionals in the community, while following protocols and policies for assigned duties.Identifies and reinforces risk reduction behaviors. Provides appropriate education utilizing evidence based and/or state defined curriculum. Performs risk assessment, informal counseling, social support, and advocacy; increases health knowledge and education on variety of topics such as health literacy, physical activity, nutrition, tobacco, etc. Responds to inquiries about public health services and collaborates with other agencies in making appropriate referrals and links to community resources; facilitates appointments to health and social service organizations.Ensure residents attend and have access to scheduled appointments; helps coordinate patient transportation and accompaniment as needed.Advocates for residents and promotes building their leadership skills; assists them in effectively communicating with healthcare or social service providers by interpreting, translating, or providing cultural mediation related to health services or information. OtherPerforms public health emergency response functions as trained and assigned within the department’s emergency response plan.Performs cross-trained Community Health Worker duties as assigned in Public Health Department program areas of Community Health Services and Population Health. Performs other related duties as apparent or assigned.Knowledge, Skills & Abilities Required Skills in:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Technology including Microsoft Office (Word, Excel, PowerPoint).Writing, communication, interpersonal, and public relations.Paying exceptional attention to detail.Motivational Interviewing.Minimizing errors and maintaining high quality by checking or monitoring data and work in a timely manner, and by developing and maintaining systems for organizing work and information. Ability to:Effectively convey information to clients and the public.Process and handle confidential information with discretion.Maintain timely and accurate records and review work for accuracy.Handle difficult and stressful situations with professional composure.Coordinate numerous demands simultaneously to successful completion. Communicate with persons of diverse backgrounds both verbally and in writing using tact and diplomacy.Work with a diverse team in a multi-disciplinary setting. Establish effective working relationships with people of varied backgrounds. Maintain confidentiality. Self-motivate to effectively plan, organize, and complete assigned work accurately and on time with little direct supervision. Follow safe working practices and procedures. Treat all people fairly and with respect without regard to race, sex, color, religion, sexual orientation, or gender identity, Seek and consider diverse perspectives and ideas, provide a supportive work environment for a multicultural workforce, and show sensitivity to individual differences.Engage in personal reflection and development to address unconscious bias, recognize differences as opportunities to learn and gain by working together.Attend staff meetings and planning sessions as required; travel to designated work sites as needed.Work flexible hours; occasionally working evening and weekend hours to attend meetings/events to meet client needs.Minimum/Desirable QualificationsMINIMUM QUALIFICATIONS High school diploma or GED.Certified as a Community Health Worker in MN and six months of experience working in a community health setting, OR 2 years of experience in community health work and currently enrolled in a CHW certificate program with a plan to complete within 6 months of hire.Bilingual fluency, i.e., skilled ability to speak, read and write in English, plus verbally fluent in Spanish or Somali.Valid driver's license, car insurance, and dependable car OR access to reliable transportation required to perform job duties.Desirable QualificationsMore than two years of experience working in a healthcare setting.Experience interacting with diverse cultures and interpreters.Experience using virtual online applications to teach.Experience with advocacy work, community organizing, or mentoring.Ability to speak a third language.Experience presenting in front of groups in person and/or virtually.A current resident of Bloomington, Edina, Richfield, or Hennepin County.Supplemental InformationSupervision Of OthersThis position does not supervise others. Anticipated Hiring Range: $30.64 – $33.15 Hourly 2026 Full Salary Range: $30.64 – $41.94 Hourly Full-Time; Non-Exempt; Non-Union; Benefits Eligible The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change BenefitsBenefits for regular, full-time employees of the City of Bloomington (with the exception of 24 hour firefighters and 24 hour fire fighter/paramedics) include the following:10 days paid vacation per year 13 days paid personal leave per year 13 paid holidays per year 12 weeks paid parental leave Employee health and dental insurance Paid employee life insurance Paid employee disability insurance Employer/employee paid pension Deferred compensation Tuition assistance program Health club membership reimbursement Flexible spending account Employee Assistance Program Other optional benefits Great suburban location, on bus line Free employee parking(Union contracts may vary from the above list.)01The City of Bloomington (City) is asking you to supply information (data) as part of your application for employment with the City. The Minnesota Government Data Practices Act (MGDPA) classifies this data as private data about you. The law does not require you to provide the data and there is no legal consequence for refusing to provide the data. However, if you do not provide the requested data, the City may not have enough information to consider your application and you may not move forward in the selection process. If you do provide the data, City employees and its agents may have access to your private data if their work assignments reasonably require access. The hiring manager or supervisor, human resources employees, and members of an interview panel, which may include non-City employees, will have access to some of your private data during the application and selection process. State or federal law or a court order may allow others to have access to your data also. The City will not disclose any of your private data to any member of the general public without your permission. The MGDPA classifies the following information as public data about applicants: veteran status, relevant test scores, rank on eligible list, job history, education and training, and work availability. If you are a finalist for the position, your name is also public. A "finalist" is a person the City selects for an interview. Do you agree to supply the data the City is requesting as part of your application for employment?YesNo02This is a reminder that you should check your Spam/Junk folder as emails from the City of Bloomington might end up being received in those folders and not your inbox. Please note that the City won't send out communications until after the job posting has officially closed unless the posting clearly states otherwise. Please acknowledge that you have read and understood this informational message.YesNo03I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire completely for this position. Attaching a resume is NOT a substitute for completing an answer. If a question is answered by the statement "See Resume", the question will be treated as if there is no answer. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. If the supplemental question is not applicable to you, please indicate N/A.I have read and understand the above instructions regarding supplemental questions.YesNo04Did you read and review the Working Conditions and Physical Demands checklist and the Remote Work availability? Once you click on the linkYesNo05The advertised wage for this position is $30.64 - $33.15 hourly, depending on qualifications. If selected, would you be willing to accept a starting wage in this range?YesNo06Please indicate your highest level of education completed.High School or EquivalentAssociate DegreeBachelor's DegreeMaster's Degree or HigherNot Applicable07If you indicated you have post-secondary education, please summarize coursework or list degree earned, area of study, name of institution and dates you attended. If not applicable to you, indicate N/A.08Please Indicate The Following That Best FitsCertified as a Community Health Worker in MN AND six months of experience working in a community health setting2 years of experience in community health work AND currently enrolled in a CHW certificate program with a plan to complete within 6 months of hireNot Applicable09Are you Bilingually fluent, i.e., skilled ability to speak, read and write in English, plus verbally fluent in Spanish or Somali?YesNo10Do you have a valid driver's license, car insurance, and dependable car OR access to reliable transportation required to perform job duties?YesNo11How many years of work experience do you possess in a healthcare setting?Less than 2 years2 Years3-4 Years5+ YearsNot Applicable12If you indicated you have work experience in a healthcare setting, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.13Do you possess experience interacting with diverse cultures and interpreters?YesNo14Do you possess experience using virtual online applications to teach?YesNo15Do you possess experience with advocacy work, community organizing, or mentoring?YesNo16If you indicated you have experience with advocacy work, community organizing, or mentoring, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.17Do you possess the ability to speak a third language?YesNo18Do you possess experience presenting in front of groups in person and/or virtually?YesNo19If you indicated you have work experience in presenting in front of groups in person and/or virtually, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.20Are you a current resident of Bloomington, Edina, Richfield, or Hennepin County?YesNo21Do you fluently speak a second language, in addition to English, that has a recognized presence in the community? Recognized prevalent languages in the City of Bloomington are Spanish, Somali, Vietnamese, Chinese Mandarin, and Cambodian [Khmer]. Fluent means you can sustain a conversation, demonstrate intelligible pronunciation which doesn't interfere with understanding, and communicate at informal and some formal levels.Spanish - FLUENTSomali - FLUENTVietnamese - FLUENTChinese Mandarin - FLUENTCambodian [Khmer] - FLUENTI am not FLUENT in those languages or I am FLUENT in another language22If you indicated you speak a language other than English that you are FLUENT in, please list the language(s) and years spoken. If not applicable, please indicate N/A.23This Question Is To Determine Your Status As a Veteran Under The Veteran's Preference Statute, Minnesota Statutes, 43A.11. Please Check The Statement Below Which Best Describes Your Current Veteran's StatusI am not a VeteranI am a Veteran who served more than 180 consecutive days and received an Honorable Discharge or SeparationI am the spouse of a deceased Veteran who served more than 180 consecutive days and received an Honorable Discharge or SeparationI am a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or SeparationI am the spouse of a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation and is unable to use the preference due to the disability24If you are a Veteran and achieve the minimum passing rating, do you wish to apply your veteran's preference bonus points? If you answer yes, you MUST complete the City of Bloomington's Veteran Preference Questionnaire (YesNoNot ApplicableRequired Question