Change Management Lead

Job SummaryThe Change Management Lead is a senior role accountable for leading change across SE Health’s priority transformation initiatives, supporting the implementation of major digital, operational, and organizational changes.This role sits at the intersection of program delivery and business implementation. It works with senior leaders, program teams, and operational stakeholders to translate transformation objectives into practical actions that support readiness, adoption, and sustained outcomes. The role operates in a complex, multi-stream environment where priorities evolve, initiatives overlap, and levels of readiness vary across the organization. Success requires the ability to take a whole systems view of business changes, underpinned by situational awareness and strong judgment on where to focus effort, how to sequence support, and how to help leaders and teams move through change effectively.The Change Management Lead is expected to bring structure without overengineering, maintain focus on the areas of greatest implementation risk, and help ensure change is embedded into delivery rather than treated as a parallel activity. Over time, the role will also contribute to strengthening SE Health’s broader approach to change through practical standards, repeatable methods, and stronger internal capability.Key ResponsibilitiesTransformation Change Leadership Lead the change approach across major transformation initiatives involving digital, process, service, and operating model changeTranslate transformation objectives into clear business, leader, and workforce implications for impacted groupsIntegrate change considerations into planning, sequencing, implementation, and stabilization activities across initiativesMake trade-offs on where to focus change effort, based on risk, impact, interdependencies, and organizational capacity Help maintain alignment across initiatives where timing, stakeholder groups, or implementation impacts overlapAdoption, Readiness, and Implementation SupportEstablish practical approaches to stakeholder readiness, leadership preparedness, workforce impact assessment, and implementation supportDefine and monitor indicators of adoption, readiness, and early stabilization, using them to adjust change approaches as delivery progressesPartner with program and business leaders to connect change activity to intended outcomes, including uptake of new processes, effective use of new tools, leader follow-through, and transition into operational ownershipIdentify risks to implementation early, including gaps in alignment, readiness, role clarity, or reinforcement, and support mitigation planningSupport the transition of ownership from program delivery into business operationsLeadership, Stakeholder, and Governance SupportWork closely with executive sponsors, senior leaders, and program leads to clarify the leadership actions needed to support successful implementationProvide practical guidance on stakeholder alignment, decision-making, communications, engagement, and reinforcementSupport leaders in navigating resistance, ambiguity, and change fatigue across impacted areasContribute to governance discussions by bringing a clear view of organizational readiness, adoption risk, and change impactsHelp leaders balance implementation ambition with operational realityManagement and LeadershipSet direction and expectations for change managers and supporting resources across priority initiativesAlign work across resources to avoid duplication, close gaps, and maintain focus on critical areasDetermine where dedicated change support is required versus where accountability should sit with business or delivery leadersContribute to the development of practical standards, tools, and ways of working that can be used consistently across initiativesIdentify opportunities to strengthen internal change capability over time through coaching, role modelling, and repeatable approachesRequiredQualifications & Experience10+ years of experience leading change in large, complex transformation environmentsDemonstrated experience supporting enterprise initiatives involving digital, operational, service, or operating model changeExperience supporting multiple concurrent enterprise initiatives with overlapping stakeholder groupsExperience contributing to the development of change standards, approaches, or internal capability across teamsStrong track record of working with senior leaders in matrixed organizations and influencing across functionsExperience translating broad transformation goals into practical implementation approaches for leaders and teamsStrong judgment, prioritization ability, and comfort operating in ambiguityExperience using adoption, readiness, or implementation indicators to guide decisions and adjust approachStrong facilitation, stakeholder management, and communication skills.PreferredFormal training, education or Prosci certification in change management, organizational development, or a related disciplineExperience in healthcare, home and community care, or similarly complex service environmentsWhy Join SE Health?Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.About SE HealthSE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.AI and compensation details: We use AI to take notes during our interview.All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The total target compensation for this position is $116,000 - $145,000. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.