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Provide L1 and L2 end user support from root cause analysis through resolution as the need arises. Provide regular business updates that measure progress/impact of deliverables through clearly defined KPIs. Promote adoption by facilitating user acceptance testing, training, and focus groups as needed.
$264,720Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Minimum 6 years of developing at all levels of the application stack (front-end/UI, middle/Services, and back-end/Database)•Minimum 6 years’ experience implementing and maintaining RESTful Microservices & APIs•Minimum 8 years of experience leading technical iteration on the design, development, documentation, testing, and deployment of platform user-interface features•Minimum of 4 years of experience working with batch processing with SFTP, IBM Sterling or similar tools.
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Monitor database standards and associated operating procedures for CRM. Prepare documentation to support advancement operations and provide user support for new or modified programs. Assist in the identification, deployment, and ongoing maintenance of software platforms utilized by DAR. Recommend modifications or revisions to third-party software to meet user needs.
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Assist with tasks such as: system strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to-be business process designs, prototype demonstration, functional configuration, testing, and client user training.
$179,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Facilitate user acceptance testing (UAT) and gather feedback. Develop detailed functional specifications, user stories, and process flows. Location: United States/CanadaIntraEdge is seeking a talented Salesforce Business Analyst with a passion for higher education to join our team.
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As the Senior Software Engineer within the Ground Systems Development team, you will apply cutting edge technologies to rapidly develop and deploy ground system operations and user service capabilities within a satellite operations environment.
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We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
$25 - $45 an hourRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
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Benefits : Very competitive pay rateWeekly payWork around your own scheduleLearn about an exciting industryTelecommute (you can work from home, work or school)Most of the time you can keep the product you tested.
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Duties and ResponsibilitiesFollow up on all new and existing customer inquiries, based on geographic and vertical alignment; including acquisitions, reactivations and upsellsMonitor all channels (email, phone, leads, video conference, social) and offer exceptional proactive & on-demand product guidance and supportTroubleshoot customer problems and differentiate user error vs.
$38,000 - $48,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteExpandApply NowActive JobUpdated Today
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MES Systems, with an awareness of diverse user needs and preferences in manufacturing environments. Strong communication and interpersonal skills, with an emphasis on cultural competency and empathy in user interactions.
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The IT Service Management (ITSM) Process Writer/Technical Writer will participate in the implementation and user adoption of key technology processes migrating to the ServiceNow platform. The primary areas of analysis and writing work will be in IT Asset, Configuration, Incident, Problem, Change, Knowledge, and Request Management, with a focus on producing control procedures, global user procedures, and related knowledge articles.
$50 an hourExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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If you are looking for an opportunity to demonstrate your technical expertise while delivering outstanding end-user support, we encourage you to apply! If you are looking for an opportunity to demonstrate your technical expertise while delivering outstanding end-user support, we encourage you to apply.
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Experience working remotely at a tech startup Experience with data analysis tools, especially Tableau Experience creating user flows and journey maps. Own sprint and release deliverables by testing and validating deliverables meet product user experience and user interface expectations.
$105,000 a yearFull-timeExpandApply NowActive JobUpdated Today
user job Company: Eteam in Chandler, AZ
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