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Specializes in providing assistance to field engineers, technicians, and product support in diagnosing, troubleshooting, repairing and debugging complex systems (e.g., electro/mechanical equipment, computer, complex software, or networked and wireless systems.
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Under USG team, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues, release review and upgrade planning, and a quarterly business review.
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BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required. As part of this team, you enable customer success by providing support to clients after they have purchased our products.
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We are seeking a highly skilled Embedded Linux Engineer to join our team and lead technical support for Ezurio's customers designing with System-on-Modules (SoMs) and Single Board Computers (SBCs.
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IT Qualifications At least two of the following: Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Application CompTIA A+, Microsoft Certified Professional (MCP) or better.
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Work with another senior Database Engineer to assist with creating DDLs for creating, modifying, or deleting tables within the database to meet customer requirements. Education: Bachelor's Degree (Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Information Technology, Cybersecurity, or a closely related discipline.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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Install, upgrade, support and troubleshoot for printers, computer hardware. Mobile device management including IOS and Android devices Mac operating system, to support Apple pc users.
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Willing to work off-hours and weekends when required for projects or emergency support. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues.
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Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
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In-depth knowledge of: Hands on experience in Networking Knowledge about Data Centre Windows OS (e.g. XP, Vista, Windows 7, 10) Microsoft Office applications Active Directory Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
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BSc in Computer Science, Electrical Engineering or related technical degree preferred. Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management.
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Prior customer service experience relevant to the role or a degree in Visual Effects related subject or Computer Science/Maths/Physics. As Support Engineer you'll work with a team of customer obsessed support specialists to ensure customers receive technically accurate, timely and consistent responses to their queries.
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Join a dynamic team at Cox Automotive and play a crucial role in supporting the ServiceNow platform as a Lead Support Engineer. If you have a Bachelor's degree in Computer Science, 6 years' experience, and hold a ServiceNow Certified System Administrator certification, we want to hear from you.
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A related technical degree required (Computer Science, Engineering (any field. Minimum Requirements : Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field.
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customer support engineer computer science jobs Title: support engineer in Mabelvale, Arkansas
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