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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and analytics leveraging understanding of contact center operations and workforce management principles.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time.
$13.1 - $17.25 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, ) helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement.
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In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources,. Employees earn paid time off as well as paid holidays and paid training opportunities.
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Position Duties:The LCSW Ambassador will be a point of contact of patients enrolled in PRODUCT PROGRAM. AbbVie sales representatives are the point of contact with the HCP offices and maintain responsibility for the office’s relationship with AbbVie. The HCA will be responsible to assist in the deployment of PRODUCT support programs that will focus on treatment on-boarding.
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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will act as the primary point of contact to the director of customer service and the MCI operations and shared services team.
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Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. $15.00 / hourENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME)Join our team and grow with us.
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They will leverage their experience and skill to run a 24/7 contact center across all channels, owning scheduling, service levels, first contact resolution, quality, coaching, retention, and a dynamic workflow that supports an in-house hybrid workforce across multiple time-zones.
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The Patient Access Representative performs a variety of services related to Call Center (Contact Center) administration in a family planning, sexual and reproductive health healthcare environment with a focus on patient care, primarilyanswering phone calls and online requests to make appointments, addressing questions, and offering service referrals as needed.
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Experience in both contact center operations and client services or account management is preferred. This is a senior-level position requiring experience in account management of contact center clients.
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This is a full-time on-site role for an Optometrist at Depoe Eye Center in Dallas, Georgia. Depoe Eye Center, founded by Drs. Adam & Laura DePoe, is a leading eye care provider in Georgia, dedicated to providing state-of-the-art eye care and the finest eyewear through friendly and personal service.
$130,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated Today
time contact center jobs in Dallas, Youngtown, Arizona
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