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In this role you will be leading a team of experienced individuals who are client facing and focused on providing a top-notch customer experience to internal and external clients while managing representatives who are building loads, pricing loads, tracking loads and managing all client related issues.
$75,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Handle emergency requests and client escalations in a professional, customer-service focused manner. Excels at coordination and communication, creative problem solving, time management, organization, and a client-focused service mentality.
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We are in need of customer service professionals that can work on site at our promotional events providing direct customer and client support through promotional techniques.
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Conducting market research: Maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service. Our ultimate goal is to drive revenue on behalf of our client.
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Act as the liaison between the client & account manager. As a Customer Service Representative, you will manage a steady volume of incoming calls from our current clients while assisting with their account needs.
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PrideStaff is seeking an organized and focused Front Desk - Customer Service Representative for a growing manufacturing client in Charlotte, NC. This client specializes in producing and distributing residential and commercial garage doors and operators.
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The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.
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The ideal candidate will be comfortable challenging the status quo, collaborating across different business units, working hand in hand with product and technology teams, and mentoring and developing a world-class, remote CX Team. The Director will also serve as a cultural driver, helping Palmetto continue to establish its standing as the client experience leader in the clean technology space.
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This role will be solely supporting one of the largest customers of the client (BOA) handling up to 40 inbound/outbound calls daily pertaining to gaining access to key fobs and walking employees of the customer and installers/technicians through routine alarm system checks.
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Apply if you have experience or interest in any of the following: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
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Our client, a growing construction services provider in Charlotte, is seeking an Customer Service Representative with strong administrative assistance experience to join their team.
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Assists client service teams in the preparation of presentation materials. The Client Relations Analyst works with advisors and line-of-business specialists to analyze client data, evaluate needs and help create effective risk management solutions designed to meet clients’ financial goals.
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The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and the client.
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Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient.
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1-2 years proven experience in supporting client success a plus. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
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client job Title: customer service in Charlotte, Phenix-city, Alabama
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