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Assist Front End team with achieving all operations and sales objectives/goals for assigned area (e.g. contribution, budget, gross profit, productivity, inventory management, merchandising/signage, price checks/changes, promotions/contests, etc.
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Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs. Deliver friendly customer service. Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
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Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Oversee and direct workflow of customer service employees.
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In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
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ESSENTIAL FUNCTIONS: Exceed our customers’ evolving expectations by providing World Class customer service and a pleasant and rewarding shopping experience. Adhere to and enforce all Company loss prevention policies and procedures (e.g., monitoring self-checkout orders, identifying & reporting theft, taking accurate inventory, controlling waste and utilities, damaged goods, etc.
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Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hireorientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
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Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate. Supervise up to associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office.
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Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Retail management experience preferred. Serve as Manager on Duty (MOD) Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
$22.7 an hourFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Full-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Cross train in Custom Framing selling and production. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
Part-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget. If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Part-timeExpandApply NowActive JobUpdated 17 days ago
front end inventory management manager customer service jobs Title: customer service in Phenix-city, Alabama
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