Hospitality Ambassador

Hospitality Ambassador (Guest Experience Leader) – Costa Enterprises McDonald’s At Costa Enterprises McDonald’s, creating feel-good moments is what we do best—and that starts with a friendly face. Hospitality Ambassadors bring warmth, energy, and positivity to every guest interaction, ensuring every visit is welcoming, smooth, and memorable. This isn’t just a job—it’s an opportunity to grow, connect, and build a future. Whether balancing school, pursuing a new career path, or looking for flexible hours, this role offers the support and benefits needed to succeed. Why Join Us – Top Benefits Paid Time Off for Eligible Employees Free meal during shifts 30% National Employee Discount at McDonald’s restaurants Free Yearly Uniform Replacement Tuition Assistance & Education support through Archways to Opportunity Career Development & Advancement Opportunities (Crew Trainer and Shift Manager paths) Access to PerkSpot discounts on travel, electronics, and more Recognition Programs and Performance-Based Incentives Subsidized health insurance for full-time employees What You'll Do Greet and welcome guests with a smile Assist customers with ordering and using kiosks Offer help to guests who need extra support Check in with guests to ensure satisfaction after receiving food Handle any guest concerns quickly and kindly Communicate guest feedback to the restaurant team What We’re Looking For A friendly, outgoing personality Willingness to learn and grow Team player mindset Ability to thrive in a fast-paced environment Must be 15 years or older to apply. Scheduling availability between 7 AM – 8 PM preferred. Ready to Be the Smile That Makes Someone’s Day? Join a team that believes in you and helps you grow every step of the way. Apply today and start building your future with Costa Enterprises McDonald’s. Additional Info: This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.