Manager, Project Management & Solutions

DescriptionTrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you'll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.If you're ready to help shape the future of enterprise storage, we'd love to connect.Position Overview: The Program Manager, Product Roadmap & Solutions serves as a critical connective layer across Engineering, Product Management, and cross-functional business teams. This role owns the product roadmap grooming process, leads end-to-end program management for New Product Introduction (NPI) and Engineering Change Notice (ECN) initiatives, and provides direct leadership oversight of the Solutions team responsible for third-party integrations, certifications, and customer engineering support.This is a remote position in the United StatesBase Pay RangeThe base pay range of this position is $90,000 to $135,000 USD annually.Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment.TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.Expected Posting TimelinesThis position will be open for a minimum of 5 days, a maximum of 90 days.The Day-to-DayThe essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.Product Roadmap GroomingReceive, review, and research incoming feature requests and engineering initiatives submitted for roadmap considerationWork directly with requestors to clarify and validate the underlying need, ensuring requests are well understood before moving forwardAssess and organize requests at the feature level, shaping them into clearly defined roadmap items ready for business priority evaluation - not low-level task or sprint planningBrief engineering leadership on prioritized roadmap items, providing clear context on the request, submitter intent, and relevant background to support high-level effort estimation and feasibility reviewNew Product Introduction (NPI) & Engineering Change Notice (ECN)Lead end-to-end project management of NPI and ECN initiatives, owning the full release lifecycle from initial engineering change through to market deliveryCoordinate and drive cross-functional workstreams to ensure all functions are aligned, prepared, and delivering against release milestonesMaintain a master release plan that captures dependencies, timelines, and accountabilities across all impacted teamsIdentify and mitigate risks to release timelines or quality across any function in the release chainDrive continuous improvement in NPI and ECN processes to reduce release friction, improve cross-functional efficiency, and enhance product quality at launchSolutions Team LeadershipSupport and collaborate with the Solutions team manager to keep the team resourced and aligned with engineering and business goalsServe as an escalation point for complex integration or customer engineering issues requiring cross-functional alignmentCoordinate with Product Management to groom the roadmap for 3rd-party integrations, partnerships, certifications, and driversEducation and ExperienceWe have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person's potential impact in the role and value their unique path to this point in their career.Education: A degree in a technical, engineering, business, or operations-related field - or equivalent practical experienceCertification: A PMP, CAPM, or equivalent project management certification, or demonstrated hands-on experience that reflects the same depth of practiceExperience: 2-4 years managing NPI, ECN, or full release lifecycle projects in a technical environment, working across engineering and cross-functional teamsTools: Familiarity with Jira or comparable project tracking tools to manage tasks, workflows, and release milestonesRoadmap Experience: Exposure to roadmap management or request intake processes, particularly in environments with high volumes of competing prioritiesA combination of professional or educational experience (whether formal or informal) that affords you the knowledge, skills, and abilities aboveEqual Employment Opportunity: