{"schemaVersion":"jobsearcher.job.v1","id":"afcdad3e1f2185025cfd09a7","url":"https://jobsearcher.com/jobs/afcdad3e1f2185025cfd09a7","canonicalUrl":"https://jobsearcher.com/jobs/afcdad3e1f2185025cfd09a7","title":"Communications Program Manager","description":"Job Description\r\nThe Knowledge & Innovation Program Manager will play a key role in advancing how the firm leverages artificial intelligence to enhance the delivery of legal services to key clients. This role bridges legal practice, business operations, and technology to design, implement, and measure AI-powered solutions that improve efficiency, quality, and client value. The successful candidate will combine expertise in AI solution engineering, business process analysis and program management to identify opportunities where AI can create measurable improvements in client outcomes. As a member of the Knowledge & Innovation (KI) team, the K&I Program Manager may be called upon to contribute to other K&I and Technology department efforts.\r\nEssential Functions\r\nThese essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation.\r\nAI Strategy & Solution Design\r\nPartner with legal teams to identify opportunities to integrate AI into client workstreams.\r\nAssess the relevant AI needs and opportunities, define and implement a plan to meet those needs, and establish mechanisms for regular review of the plan.\r\nTranslate business and legal needs into AI solution requirements; facilitate proof-of-concept development.\r\nDesign and deploy scalable AI tools and workflows in collaboration with K&I, data, e-discovery and other technology teams.\r\nEnsure AI solutions align with the firm's governance, ethics, and risk standards for responsible AI.\r\nProgram Management & Execution\r\nLead end-to-end delivery of AI-enabled client projects from concept through implementation.\r\nCapture feedback for continuous improvement of AI workflows and processes.\r\nDevelop frameworks to track AI solution performance, including time saved, cost impact, and quality metrics.\r\nMaintain a portfolio dashboard highlighting adoption, client outcomes, and return on innovation\r\nCoordinate across practice groups, pricing, technology, and K&I teams to align priorities and resources.\r\nClient Engagement & Reporting\r\nServe as a strategic advisor to client relationship teams on how AI solutions can be positioned as value-added differentiators.\r\nCreate client-facing materials and outcome reports that demonstrate measurable value from AI initiatives.\r\nFacilitate knowledge sharing and education sessions to keep client teams informed about emerging AI capabilities.\r\nDevelop and lead engaging presentations with the client and client teams as needed.\r\nParticipate in client conversations about the use and impact of AI technologies on legal services delivery.\r\nRespond to client surveys and other requests for information related to AI, in collaboration with marketing, client relationship and K&I teams.\r\nChange Management & Enablement\r\nPartner with Learning & Development to upskill lawyers and staff in AI literacy and practical application.\r\nBuild awareness and adoption programs that integrate AI into daily legal workflows.\r\nPromote a culture of experimentation, measurement, and continuous improvement across client teams.\r\nPerform other duties, as assigned.\r\nBe present at work during regularly scheduled working hours and as needed in the position, consistent with the firm's attendance expectations.\r\nSpecific Skills Preferred\r\nDemonstrated experience in process improvement through the strategic application of AI or other technologies.\r\nStrong understanding of the legal industry, service delivery models, the economics of law firm operations and legal technology trends.\r\nExceptional communication and stakeholder management skills, capable of engaging with both technical and non-technical audiences.\r\nStrong leadership skills, excellent project management skills, attention to detail, and the ability to meet tight deadlines.\r\nEffective interpersonal skills with the ability to build trust and productive relationships across the firm.\r\nAbility to analyze a problem/project quickly, make decisions accurately, and develop creative solutions.\r\nStrong troubleshooting and problem-solving skills.\r\nAbility to exercise independent judgment and self-direct; identify and secure resources to meet competing demands; and quickly learn new skills and technologies and apply existing knowledge to new problems.\r\nReceptiveness to feedback and coaching; growth mindset.\r\nFluency in standard MS Office applications and ability to quickly master new collaboration and similar software and tools. Knowledge of other Microsoft apps, including Power Apps, Power BI, and SharePoint is a plus.\r\nEducation, Licenses, Certifications, And Experience\r\nBachelor's degree required; JD or other advanced degree (MBA, or MS in Data/Technology field) a plus.\r\n5-plus years of experience in legal operations, innovation, consulting, or technology program management (experience in a law firm or legal service organization strongly preferred).\r\nDemonstrated experience designing or managing AI or automation solutions within professional services or technology-driven environments (legal services preferred).\r\nFamiliarity with AI tools (e.g., LLMs, document automation, workflow orchestration) and data analytics concepts. Familiarity with legal-specific AI applications is a plus.\r\nSuccessful track record in client service.\r\nAt Ashurst Perkins Coie, we look for self-motivated individuals dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Ashurst Perkins Coie is committed to advancing diversity, inclusion, and opportunity both within the firm and throughout our collective communities. Work for a dynamic, growing organization with great benefits and growth opportunities\r\nThis position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found\r\nhere\r\n.\r\n*This position may be filled in the following location(s).\r\nThe listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range.\r\nActual compensation may vary depending on experience, skills, market conditions, and internal equity.*\r\nColorado compensation range: $138,450 to $218,880 annually\r\nIllinois compensation range: $146,110 to $231,010 annually\r\nWashington state compensation range: $146,040 to $230,890 annually\r\nWashington, D.C. compensation range: $157,720 to $249,360 annually\r\nThis position has an application deadline of July 10th, 2026.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Phoenix","state":"AZ","isRemote":false,"isActive":true,"createdAt":"2026-08-09T00:49:43.409Z","occupations":[{"code":"23-1011.00","title":"Lawyers","slug":"lawyers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541110","title":"Offices of Lawyers","slug":"offices-of-lawyers"},{"code":"541199","title":"All Other Legal Services","slug":"all-other-legal-services"},{"code":"922130","title":"Legal Counsel and Prosecution","slug":"legal-counsel-and-prosecution"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Communications Program Manager","description":"Job Description\r\nThe Knowledge & Innovation Program Manager will play a key role in advancing how the firm leverages artificial intelligence to enhance the delivery of legal services to key clients. This role bridges legal practice, business operations, and technology to design, implement, and measure AI-powered solutions that improve efficiency, quality, and client value. The successful candidate will combine expertise in AI solution engineering, business process analysis and program management to identify opportunities where AI can create measurable improvements in client outcomes. As a member of the Knowledge & Innovation (KI) team, the K&I Program Manager may be called upon to contribute to other K&I and Technology department efforts.\r\nEssential Functions\r\nThese essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation.\r\nAI Strategy & Solution Design\r\nPartner with legal teams to identify opportunities to integrate AI into client workstreams.\r\nAssess the relevant AI needs and opportunities, define and implement a plan to meet those needs, and establish mechanisms for regular review of the plan.\r\nTranslate business and legal needs into AI solution requirements; facilitate proof-of-concept development.\r\nDesign and deploy scalable AI tools and workflows in collaboration with K&I, data, e-discovery and other technology teams.\r\nEnsure AI solutions align with the firm's governance, ethics, and risk standards for responsible AI.\r\nProgram Management & Execution\r\nLead end-to-end delivery of AI-enabled client projects from concept through implementation.\r\nCapture feedback for continuous improvement of AI workflows and processes.\r\nDevelop frameworks to track AI solution performance, including time saved, cost impact, and quality metrics.\r\nMaintain a portfolio dashboard highlighting adoption, client outcomes, and return on innovation\r\nCoordinate across practice groups, pricing, technology, and K&I teams to align priorities and resources.\r\nClient Engagement & Reporting\r\nServe as a strategic advisor to client relationship teams on how AI solutions can be positioned as value-added differentiators.\r\nCreate client-facing materials and outcome reports that demonstrate measurable value from AI initiatives.\r\nFacilitate knowledge sharing and education sessions to keep client teams informed about emerging AI capabilities.\r\nDevelop and lead engaging presentations with the client and client teams as needed.\r\nParticipate in client conversations about the use and impact of AI technologies on legal services delivery.\r\nRespond to client surveys and other requests for information related to AI, in collaboration with marketing, client relationship and K&I teams.\r\nChange Management & Enablement\r\nPartner with Learning & Development to upskill lawyers and staff in AI literacy and practical application.\r\nBuild awareness and adoption programs that integrate AI into daily legal workflows.\r\nPromote a culture of experimentation, measurement, and continuous improvement across client teams.\r\nPerform other duties, as assigned.\r\nBe present at work during regularly scheduled working hours and as needed in the position, consistent with the firm's attendance expectations.\r\nSpecific Skills Preferred\r\nDemonstrated experience in process improvement through the strategic application of AI or other technologies.\r\nStrong understanding of the legal industry, service delivery models, the economics of law firm operations and legal technology trends.\r\nExceptional communication and stakeholder management skills, capable of engaging with both technical and non-technical audiences.\r\nStrong leadership skills, excellent project management skills, attention to detail, and the ability to meet tight deadlines.\r\nEffective interpersonal skills with the ability to build trust and productive relationships across the firm.\r\nAbility to analyze a problem/project quickly, make decisions accurately, and develop creative solutions.\r\nStrong troubleshooting and problem-solving skills.\r\nAbility to exercise independent judgment and self-direct; identify and secure resources to meet competing demands; and quickly learn new skills and technologies and apply existing knowledge to new problems.\r\nReceptiveness to feedback and coaching; growth mindset.\r\nFluency in standard MS Office applications and ability to quickly master new collaboration and similar software and tools. Knowledge of other Microsoft apps, including Power Apps, Power BI, and SharePoint is a plus.\r\nEducation, Licenses, Certifications, And Experience\r\nBachelor's degree required; JD or other advanced degree (MBA, or MS in Data/Technology field) a plus.\r\n5-plus years of experience in legal operations, innovation, consulting, or technology program management (experience in a law firm or legal service organization strongly preferred).\r\nDemonstrated experience designing or managing AI or automation solutions within professional services or technology-driven environments (legal services preferred).\r\nFamiliarity with AI tools (e.g., LLMs, document automation, workflow orchestration) and data analytics concepts. Familiarity with legal-specific AI applications is a plus.\r\nSuccessful track record in client service.\r\nAt Ashurst Perkins Coie, we look for self-motivated individuals dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Ashurst Perkins Coie is committed to advancing diversity, inclusion, and opportunity both within the firm and throughout our collective communities. Work for a dynamic, growing organization with great benefits and growth opportunities\r\nThis position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found\r\nhere\r\n.\r\n*This position may be filled in the following location(s).\r\nThe listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range.\r\nActual compensation may vary depending on experience, skills, market conditions, and internal equity.*\r\nColorado compensation range: $138,450 to $218,880 annually\r\nIllinois compensation range: $146,110 to $231,010 annually\r\nWashington state compensation range: $146,040 to $230,890 annually\r\nWashington, D.C. compensation range: $157,720 to $249,360 annually\r\nThis position has an application deadline of July 10th, 2026.\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T00:49:43.409Z","dateModified":"2026-08-09T00:49:43.409Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"afcdad3e1f2185025cfd09a7"},"url":"https://jobsearcher.com/jobs/afcdad3e1f2185025cfd09a7"}}