Remote SaaS Customer Service Manager

OpsArmy is seeking a Customer Service Manager to lead a remote team in delivering exceptional customer support during our product launch. You will manage and coach customer service representatives, ensuring efficiency and operational excellence while maintaining high customer satisfaction. The ideal candidate has over 2 years of experience in a similar role, strong communication skills, and proficiency in tools like Slack and Intercom. Join us in building a world-class support experience! #J-18808-Ljbffr