Director of Operations

InterDent Service Corporation | Gentle Dental & Capitol Dental CareTransform Oral Healthcare Across Central OregonInterDent Service Corporation is seeking a dynamic and experienced Director of Operations to lead operational performance, team development, and patient care excellence across our Central Oregon region.This field-based leadership role offers the opportunity to support a growing network of practices while making a meaningful impact on the communities we serve through both traditional fee-for-service dentistry and innovative value-based care programs.About InterDentInterDent Service Corporation provides comprehensive dental support and administrative services to more than 175 dental practices and supports over 400 dentists across eight states. Through our family of brands — including Gentle Dental®, Blue Oak Dental®, and Capitol Dental Care® — we are committed to delivering high-quality, patient-centered oral healthcare.About Capitol Dental Care (CDC)A key part of this role includes supporting and partnering with Capitol Dental Care (CDC), InterDent’s pioneering value-based dental care organization in Oregon.Since 1994, Capitol Dental Care has partnered with Oregon coordinated care organizations to provide dental services through the Oregon Health Plan, with a strong focus on:Preventive and early-intervention careImproving oral and systemic health outcomesExpanding access to underserved communitiesSupporting children and low-income populations throughout OregonCDC has become a recognized leader in value-based dentistry by integrating oral healthcare with overall wellness and community health initiatives. This mission-driven work creates an opportunity for operational leaders to make a lasting impact beyond traditional practice management.Position OverviewAs the Director of Operations for Central Oregon, you will oversee the operational, financial, and team performance of multiple dental offices throughout the region. You will partner closely with Practice Managers, providers, and executive leadership to drive growth, improve operational efficiency, and support exceptional patient care.This role is ideal for a collaborative, strategic leader who thrives in a fast-paced healthcare environment and is passionate about developing teams and improving access to care across diverse communities.This is a field-based leadership position requiring regular travel throughout Central Oregon and surrounding communities.Key ResponsibilitiesOperational Leadership & PerformanceLead the operational, financial, and clinical performance of all practices within the regionDrive office performance related to patient volume, revenue growth, profitability, and patient satisfactionAnalyze key performance indicators (KPIs) and implement strategic initiatives to improve resultsCollaborate with executive leadership to align regional goals with organizational priorities and long-term strategyEnsure operational consistency, compliance, and execution across all supported practicesTeam Development & LeadershipRecruit, mentor, and develop Practice Managers and regional office leadersFoster a culture of accountability, collaboration, and continuous improvementProvide ongoing coaching, leadership development, and performance feedbackSupport employee engagement and retention initiatives across the regionCreate a positive and patient-centered workplace culturePatient Care & Clinical ExcellencePartner with clinical leadership to ensure consistent delivery of high-quality patient careSupport compliance with all regulatory, safety, and quality standardsChampion initiatives that improve patient experience and access to careHelp advance InterDent and Capitol Dental Care’s mission of integrated, preventive oral healthcareQualificationsBachelor’s degree requiredMinimum of 5 years of multi-site operations leadership experience (7+ locations preferred)Dental or healthcare industry experience strongly preferredProven track record of operational growth and performance improvementDemonstrated success leading customer service and patient experience initiativesStrong financial acumen, including budgeting, forecasting, and P&L managementAbility to analyze business trends and implement operational strategies that drive resultsExcellent leadership, communication, coaching, and organizational skillsAbility to travel frequently throughout the Central Oregon region (4–5 days per week in the field)BenefitsMedical, Dental, and Vision Insurance401(k) with Company MatchDeferred Compensation PlanPaid Time Off (PTO)Paid HolidaysMileage ReimbursementLeadership development and career growth opportunitiesJoin a Mission-Driven OrganizationAt InterDent, we believe oral healthcare is an essential part of overall health and wellbeing. Through our partnership with Capitol Dental Care and our growing network of practices across Oregon, we are redefining how dental care is delivered to communities that need it most.If you are a passionate operational leader looking to make a meaningful impact while leading high-performing teams, we encourage you to apply and help shape the future of dental care in Central Oregon.Our ValuesCommitment to Patient CareWe are dedicated to delivering high-quality care while building trust through education, compassion, and communication.Operational & Clinical ExcellenceWe continuously evolve our systems, tools, and processes to create a culture of accountability, engagement, and performance.Personal AccountabilityWe hold ourselves to the highest ethical and professional standards in every interaction and decision.Building RelationshipsWe foster collaboration and strong partnerships to support organizational success and exceptional patient experiences.Creativity & JudgmentWe embrace innovation, adaptability, and thoughtful decision-making to continuously improve outcomes