{"schemaVersion":"jobsearcher.job.v1","id":"af2c63e73d43ed9620557d13","url":"https://jobsearcher.com/jobs/af2c63e73d43ed9620557d13","canonicalUrl":"https://jobsearcher.com/jobs/af2c63e73d43ed9620557d13","title":"Senior Technical Program Manager/Technical Manager","description":"Job Title: Senior Technical Program Manager – Core CRM PlatformNasdaq: NMRK), together with its subsidiaries (\"Newmark\"), is a world leading commercial real estate advisor and service provider to large institutional investors and other owners, global corporations and other occupiers, and lenders. Built with purpose and driven by excellence, Newmark's comprehensive platform is uniquely tailored to provide superior outcomes to clients. The Senior Technical Program Manager for the Core CRM Platform owns the foundation that enables our sales teams to operate with connected data, consistent workflows, and reliable insights. You'll be responsible for shaping a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams.Your work will focus on evolving the CRM to deliver a connected, intuitive experience; aligning workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions. You'll partner closely with sales teams, engineering, and data teams to modernize how information moves through the system, strengthen data quality, and transform the CRM configuration model to power a modern sales experience across teams.The Senior Technical Program Manager for the Core CRM Platform owns the foundation that enables our sales teams to operate with connected data, consistent workflows, and reliable insights. You'll be responsible for shaping a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams.Your work will focus on evolving the CRM to deliver a connected, intuitive experience; aligning workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions. You'll partner closely with sales teams, engineering, and data teams to modernize how information moves through the system, strengthen data quality, and transform the CRM configuration model to power a modern sales experience across teams.This role is ideal for someone who enjoys transformative platform product management, clarifying the essential capabilities, simplifying the ecosystem, and shaping the CRM as a connection point that enables great sales experiences. You will help position the CRM platform as a catalyst for better planning, execution, and decision making across the organization.Platform Product Ownership & StrategyOwn the vision, outcomes, and roadmap for the Core CRM Platform that underpins sales execution across retail and foodservice teamsDefine the most important platform problems to solve, balancing stability, scalability, and flexibilityEstablish clear success metrics tied to platform reliability, data quality, adoption, and downstream experience enablementBuild new pathways to utilize the CRM to drive new sales experiencesLead discovery through system analysis, partner input, data review, and experimentation to identify the highest-leverage platform improvementsPartner closely with engineering to deliver platform capabilities that are robust, extensible, and aligned to long-term architecture goalsUse performance data and feedback to guide iteration, reduce friction, and improve platform health over timePlatform Enablement & IntegrationImprove the architecture, data flows, and integrations that power the sales experienceStrengthen data quality, consistency, and accessibility across systemsDefine a configuration model that supports different sales motions and teams without introducing unnecessary complexityEnsure the platform enables downstream product teams to build high-quality sales experiences efficientlyAlign with sales, engineering, data, and adjacent product teams on priorities, dependencies, and shared outcomesCommunicate platform trade-offs and decisions with clarity, especially where stability, speed, and flexibility must be balanced8+ years in program or product management or related fields (engineering, design, data, research)~ Bachelor's degree or equivalent practical experience~ Demonstrated success shaping and shipping digital products that meet user needs and deliver business impact~ Strong analytical thinking, with comfort using data and experimentation in decision making~ Experience building or managing platform products that serve multiple teams or business unitsFamiliarity with CRM systems or customer-data platforms (any technology stack)Exposure to integration design, data modeling, or workflow orchestrationCustomer Insight - Builds deep understanding of behaviors and workflows; Analytical Judgment - Defines success metrics, uses data to focus the team, and applies experimentation to validate decisions.ensures quality, speed, and reliability.Collaborative Leadership - Builds strong partnerships with engineering, design, data, and operations; Agile Methodology, Application Development, Business Processes, Business Value Creation, Change Management, Influencing, Microsoft Azure, Microsoft Office, Negotiation, Process Improvement Plans, Risk Mitigation Strategies, Software Development, Software Development Life Cycle (SDLC), Strategic IT, Vendor Management, Waterfall ModelThe actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.","company":"Newmark","rawCompany":"newmark","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-10-22T12:22:58.150Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Technical Program Manager/Technical Manager","description":"Job Title: Senior Technical Program Manager – Core CRM PlatformNasdaq: NMRK), together with its subsidiaries (\"Newmark\"), is a world leading commercial real estate advisor and service provider to large institutional investors and other owners, global corporations and other occupiers, and lenders. Built with purpose and driven by excellence, Newmark's comprehensive platform is uniquely tailored to provide superior outcomes to clients. The Senior Technical Program Manager for the Core CRM Platform owns the foundation that enables our sales teams to operate with connected data, consistent workflows, and reliable insights. You'll be responsible for shaping a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams.Your work will focus on evolving the CRM to deliver a connected, intuitive experience; aligning workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions. You'll partner closely with sales teams, engineering, and data teams to modernize how information moves through the system, strengthen data quality, and transform the CRM configuration model to power a modern sales experience across teams.The Senior Technical Program Manager for the Core CRM Platform owns the foundation that enables our sales teams to operate with connected data, consistent workflows, and reliable insights. You'll be responsible for shaping a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams.Your work will focus on evolving the CRM to deliver a connected, intuitive experience; aligning workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions. You'll partner closely with sales teams, engineering, and data teams to modernize how information moves through the system, strengthen data quality, and transform the CRM configuration model to power a modern sales experience across teams.This role is ideal for someone who enjoys transformative platform product management, clarifying the essential capabilities, simplifying the ecosystem, and shaping the CRM as a connection point that enables great sales experiences. You will help position the CRM platform as a catalyst for better planning, execution, and decision making across the organization.Platform Product Ownership & StrategyOwn the vision, outcomes, and roadmap for the Core CRM Platform that underpins sales execution across retail and foodservice teamsDefine the most important platform problems to solve, balancing stability, scalability, and flexibilityEstablish clear success metrics tied to platform reliability, data quality, adoption, and downstream experience enablementBuild new pathways to utilize the CRM to drive new sales experiencesLead discovery through system analysis, partner input, data review, and experimentation to identify the highest-leverage platform improvementsPartner closely with engineering to deliver platform capabilities that are robust, extensible, and aligned to long-term architecture goalsUse performance data and feedback to guide iteration, reduce friction, and improve platform health over timePlatform Enablement & IntegrationImprove the architecture, data flows, and integrations that power the sales experienceStrengthen data quality, consistency, and accessibility across systemsDefine a configuration model that supports different sales motions and teams without introducing unnecessary complexityEnsure the platform enables downstream product teams to build high-quality sales experiences efficientlyAlign with sales, engineering, data, and adjacent product teams on priorities, dependencies, and shared outcomesCommunicate platform trade-offs and decisions with clarity, especially where stability, speed, and flexibility must be balanced8+ years in program or product management or related fields (engineering, design, data, research)~ Bachelor's degree or equivalent practical experience~ Demonstrated success shaping and shipping digital products that meet user needs and deliver business impact~ Strong analytical thinking, with comfort using data and experimentation in decision making~ Experience building or managing platform products that serve multiple teams or business unitsFamiliarity with CRM systems or customer-data platforms (any technology stack)Exposure to integration design, data modeling, or workflow orchestrationCustomer Insight - Builds deep understanding of behaviors and workflows; Analytical Judgment - Defines success metrics, uses data to focus the team, and applies experimentation to validate decisions.ensures quality, speed, and reliability.Collaborative Leadership - Builds strong partnerships with engineering, design, data, and operations; Agile Methodology, Application Development, Business Processes, Business Value Creation, Change Management, Influencing, Microsoft Azure, Microsoft Office, Negotiation, Process Improvement Plans, Risk Mitigation Strategies, Software Development, Software Development Life Cycle (SDLC), Strategic IT, Vendor Management, Waterfall ModelThe actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.","datePosted":"2026-10-22T12:22:58.150Z","dateModified":"2026-10-22T12:22:58.150Z","hiringOrganization":{"@type":"Organization","name":"Newmark","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"af2c63e73d43ed9620557d13"},"url":"https://jobsearcher.com/jobs/af2c63e73d43ed9620557d13"}}