Commercial Lines Account Administrator

Commercial Account AdministratorThe Commercial Account Administrator is responsible for servicing a designated group of customers, providing support to Sales Executive and/or Account Executive Commercial as applicable, processing work, receiving and making calls to customers or insurers, or by assisting in any other areas as required. The primary line of business is Property and Casualty.What You'll Be Doing:Service a designated group of customers, manage and process customer requests including changes to policies; review billings.Provides quotes, proposals, and bind coverage as needed according to insurer guidelines.Coordinates processing of the necessary documents with the Administrative Assistant.Provides support to Sales Executives and/or Account Executive Commercial: The Commercial Account Administrator should be responsive to customer inquiries and requests, in order to foster new-business opportunities (including by identifying cross-selling opportunities), maintaining customer relationships and building customer loyalty.Reviews assigned policies to determine if additional coverages should be solicited prior to renewalConducts periodic service calls for designated customers.Documents all conversations with customers and/or insurers relative to exposures and coverages.In all processes, refers to the agency's Policy and Procedures Manual as needed.Is diligent when interacting with customers, and in processing all coverage modifications in a timely manner to ensure customer satisfaction and prevent E&O exposure.Able to work independently with minimal supervision.May be expected to attend industry-specific seminars and training, as needed.What You'll Bring to the Table:Associate's degree from a two-year college or technical school, or equivalent combination of education and relevant experience.Experience: 3 to 5 years insurance experience and/or trainingSpecialized Skills, Knowledge or Licensure: Possess or pass the requirement to be a licensed Property & Casualty insurance producer.Excellent customer service skills.Duties performed by complying with agency's established procedures.Good working knowledge of computer office software.Excellent oral and written communication skills.Excellent interpersonal and analytical skills.What We Offer You:A rewarding career that helps our community to stay compliant and informed on their insurance needs.Medical, dental, vision and life insurance, 401k matching program, and a robust package of voluntary insurance options.Generous paid-time off policy to encourage a healthy work/life balance because this is important to us.Professional growth, supported by company-paid continuing education related to your position.Who Are We:Since 1985, Gunn-Mowery has delivered the Upside of Insurance to individuals, families, and businesses across Central Pennsylvania and beyond. Recognized as a Best Place to Work in PA for 17 consecutive years and a multi-time Simply the Best Insurance Agency winner, we're proud of our team-first, client-focused culture. Our local agents combine technical expertise, integrity, and a genuine customer-first mindset to guide clients through life's unexpected momentsmaking insurance feel less stressful and more supportive, every single day.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Gunn Mowery is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.Salary Description $45,000 - $65,000