Finance Counselor I

A company is looking for a Finance Counselor I to assist students in navigating the complexities of affording higher education. Key Responsibilities: Provide inbound and outbound phone coverage to assist students Apply financial aid, billing, and registrar policies during student interactions Document student interactions and participate in outbound calling campaigns Required Qualifications: Successful access to the National Student Loan Data System and a background check Experience in a customer service related field Some college credits completed Reliable high-speed internet connection A distraction-free home workspace during working hours