{"schemaVersion":"jobsearcher.job.v1","id":"ae493003fd067813ea6ec9f7","url":"https://jobsearcher.com/jobs/ae493003fd067813ea6ec9f7","canonicalUrl":"https://jobsearcher.com/jobs/ae493003fd067813ea6ec9f7","title":"Technical Support Engineer","description":"A company is looking for a Technical Support Engineer to serve as a bridge between customer support and product development teams.\r\nKey Responsibilities\r\nHandle escalated technical support cases requiring deep product knowledge and advanced troubleshooting\r\nDevelop custom scripts and tools for issue diagnosis and automation of troubleshooting processes\r\nParticipate in product development cycles, providing implementation guidance and contributing fixes for customer-impacting issues\r\nRequired Qualifications\r\n5+ years of experience in technical support or software engineering, preferably in the SaaS industry\r\nProficiency in at least one programming language (e.g., JavaScript, Python, Java, C#)\r\nStrong understanding of databases, SQL, API design, and cloud infrastructure (AWS, Azure, GCP)\r\nExperience with software development methodologies and version control (Git)\r\nUnderstanding of networking concepts and security principles","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-15T04:56:05.838Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"A company is looking for a Technical Support Engineer to serve as a bridge between customer support and product development teams.\r\nKey Responsibilities\r\nHandle escalated technical support cases requiring deep product knowledge and advanced troubleshooting\r\nDevelop custom scripts and tools for issue diagnosis and automation of troubleshooting processes\r\nParticipate in product development cycles, providing implementation guidance and contributing fixes for customer-impacting issues\r\nRequired Qualifications\r\n5+ years of experience in technical support or software engineering, preferably in the SaaS industry\r\nProficiency in at least one programming language (e.g., JavaScript, Python, Java, C#)\r\nStrong understanding of databases, SQL, API design, and cloud infrastructure (AWS, Azure, GCP)\r\nExperience with software development methodologies and version control (Git)\r\nUnderstanding of networking concepts and security principles","datePosted":"2026-04-15T04:56:05.838Z","dateModified":"2026-04-15T04:56:05.838Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ae493003fd067813ea6ec9f7"},"url":"https://jobsearcher.com/jobs/ae493003fd067813ea6ec9f7"}}