{"schemaVersion":"jobsearcher.job.v1","id":"adde490e31724f0aed54a1c8","url":"https://jobsearcher.com/jobs/adde490e31724f0aed54a1c8","canonicalUrl":"https://jobsearcher.com/jobs/adde490e31724f0aed54a1c8","title":"Mobile App Coordinator","description":"Join the Team Behind the World’s Leading Class Management Software!\n\n About the Role\n\nAre you tech-savvy, people-focused, and passionate about helping clients succeed? We have an amazing entry-level opportunity for an energetic and detail-oriented Mobile App Support Representative to deliver exceptional client experiences.\n\nWhat You Will Do\n\nAssist customers with branded app setup, navigation, and troubleshooting\nRespond to support inquiries via phone, email, and chat\nResolve login, account, payment, and app performance issues\nProvide friendly, professional, and solution-focused customer service\nEscalate advanced technical concerns when necessary\nMaintain accurate records of customer interactions and resolutions\nHelp improve customer satisfaction and overall app experience\n\nWhat You Bring\n\nExcellent communication and interpersonal skills\nStrong problem-solving and multitasking abilities\nComfortable using smartphones, apps, and digital platforms\nPositive attitude with a customer-first mindset\nPrevious customer support experience in a tech environment preferred\n\nWhat We Bring\n\nWe believe in taking care of our people.\n\nGenerous PTO because work-life balance matters\nComprehensive health benefits including medical, dental, vision, and more!\n401(k) contribution to help you plan for your future\nFun company events that connect our team\nCareer growth opportunities in a thriving, purpose-driven company\n\nWho We Are\n\nAt iClassPro, we’re more than just a software company — we’re on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We’re proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!\n\nWe want to set you up for success from Day One. That’s why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.\n\niClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.\n\nE-Verify is used to verify authorization to work in the U.S.","company":"Iclasspro","rawCompany":"iclasspro","city":"Longview","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-27T09:41:18.274Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"11-9179.01","title":"Fitness and Wellness Coordinators","slug":"fitness-and-wellness-coordinators"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Mobile App Coordinator","description":"Join the Team Behind the World’s Leading Class Management Software!\n\n About the Role\n\nAre you tech-savvy, people-focused, and passionate about helping clients succeed? We have an amazing entry-level opportunity for an energetic and detail-oriented Mobile App Support Representative to deliver exceptional client experiences.\n\nWhat You Will Do\n\nAssist customers with branded app setup, navigation, and troubleshooting\nRespond to support inquiries via phone, email, and chat\nResolve login, account, payment, and app performance issues\nProvide friendly, professional, and solution-focused customer service\nEscalate advanced technical concerns when necessary\nMaintain accurate records of customer interactions and resolutions\nHelp improve customer satisfaction and overall app experience\n\nWhat You Bring\n\nExcellent communication and interpersonal skills\nStrong problem-solving and multitasking abilities\nComfortable using smartphones, apps, and digital platforms\nPositive attitude with a customer-first mindset\nPrevious customer support experience in a tech environment preferred\n\nWhat We Bring\n\nWe believe in taking care of our people.\n\nGenerous PTO because work-life balance matters\nComprehensive health benefits including medical, dental, vision, and more!\n401(k) contribution to help you plan for your future\nFun company events that connect our team\nCareer growth opportunities in a thriving, purpose-driven company\n\nWho We Are\n\nAt iClassPro, we’re more than just a software company — we’re on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We’re proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!\n\nWe want to set you up for success from Day One. That’s why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.\n\niClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.\n\nE-Verify is used to verify authorization to work in the U.S.","datePosted":"2026-04-27T09:41:18.274Z","dateModified":"2026-04-27T09:41:18.274Z","hiringOrganization":{"@type":"Organization","name":"Iclasspro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Longview","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"adde490e31724f0aed54a1c8"},"url":"https://jobsearcher.com/jobs/adde490e31724f0aed54a1c8"}}