{"schemaVersion":"jobsearcher.job.v1","id":"adb87f4c2d025e2497f7e674","url":"https://jobsearcher.com/jobs/adb87f4c2d025e2497f7e674","canonicalUrl":"https://jobsearcher.com/jobs/adb87f4c2d025e2497f7e674","title":"Advanced Specialist, Program Manager (SDR Program)","description":"We are looking for an Advanced Specialist, Program Manager. This role is commonly known as Sales Program Managers in the market or a BPO Manager. This role ensures SDR efforts effectively support pipeline generation, improve lead quality, and create a seamless handoff to sales, while driving continuous optimization of tools, workflows, and reporting.\r\nKey Responsibilities\r\nOwn end-to-end SDR program design, including lead management, qualification standards, and conversion workflows\r\nDefine and evolve the SDR program's role in pipeline creation vs. servicing activities to maximize impact\r\nTranslate leadership priorities into scalable SDR processes and operating models\r\nPartner with Sales Leadership to align SDR scope with business goals (pipeline quality, new business, speed-to-lead)\r\nProcess Design & Optimization\r\nDesign and maintain lead routing, qualification, and conversion rules across systems (e.g., Salesforce / 1CRM)\r\nIdentify inefficiencies in SDR workflows (manual steps, duplication, data gaps) and implement improvements\r\nDrive automation opportunities to improve speed, consistency, and scalability of lead handling\r\nStandardize SDR playbooks, documentation, and best practices across the program\r\nData, Reporting & Insights\r\nOwn SDR reporting frameworks, dashboards, and KPIs (lead volume, conversion rates, pipeline influence)\r\nMonitor program performance weekly and surface actionable insights to leadership\r\nEnsure accurate attribution of SDR impact across pipeline and revenue\r\nConduct audits and build mechanisms to improve data hygiene and reporting accuracy\r\nCross-Functional Alignment\r\nServe as the central point of coordination across Sales, Marketing, Operations, and external partners\r\nAlign on lead sources, campaign inputs, and handoff expectations\r\nDefine roles and responsibilities between SDRs and Sales (e.g., qualification vs. pipeline ownership)\r\nPartner with RevOps/Tech to support system enhancements and data structure improvements\r\nLead initiatives to shift SDRs toward higher-value, proactive pipeline generation\r\nEvaluate program performance and recommend structural or strategic changes\r\nPilot new approaches (automation, segmentation, outreach models) to improve conversion outcomes\r\nIncorporate feedback from Sales and stakeholders to refine program effectiveness\r\nQualifications\r\n4+ years in sales operations, program management, or sales development environments\r\nStrong understanding of lead lifecycle management, CRM systems (Salesforce/1CRM), and pipeline mechanics\r\nProven experience building or optimizing programs/processes at scale\r\nStrong analytical skills with the ability to translate data into actionable business recommendations\r\nExcellent cross-functional collaboration and communication skills\r\nSuccess Metrics\r\nSDR-attributed pipeline quality and conversion rates\r\nSpeed-to-lead and lead response effectiveness\r\nReduction in manual workflows / increased automation\r\nData accuracy and reporting reliability\r\nAdoption of standardized SDR processes across teams\r\nProfile of the Ideal Candidate\r\nStrategic operator who can balance big-picture thinking with hands-on execution\r\nStrong systems thinker who understands how process, data, and behavior connect\r\nComfortable influencing without direct authority\r\nNaturally proactive and solutions-oriented\r\nCompensation at Pearson is influenced by factors including skill set, experience, and location.\r\nThe full-time salary range for this role is $78,000 - $120,000.\r\nThis position is eligible for Pearson's annual incentive program. Information on benefits can be found here.\r\nApplications will be accepted through 6/25/26. This window may be extended depending on business needs.\r\nWho we are\r\nAt Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.\r\nPearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.\r\nIf you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.\r\nJ-18808-Ljbffr","company":"Pearson","rawCompany":"pearson","city":"Frankfort","state":"KY","isRemote":false,"isActive":false,"createdAt":"2026-07-04T02:56:02.019Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Advanced Specialist, Program Manager (SDR Program)","description":"We are looking for an Advanced Specialist, Program Manager. This role is commonly known as Sales Program Managers in the market or a BPO Manager. This role ensures SDR efforts effectively support pipeline generation, improve lead quality, and create a seamless handoff to sales, while driving continuous optimization of tools, workflows, and reporting.\r\nKey Responsibilities\r\nOwn end-to-end SDR program design, including lead management, qualification standards, and conversion workflows\r\nDefine and evolve the SDR program's role in pipeline creation vs. servicing activities to maximize impact\r\nTranslate leadership priorities into scalable SDR processes and operating models\r\nPartner with Sales Leadership to align SDR scope with business goals (pipeline quality, new business, speed-to-lead)\r\nProcess Design & Optimization\r\nDesign and maintain lead routing, qualification, and conversion rules across systems (e.g., Salesforce / 1CRM)\r\nIdentify inefficiencies in SDR workflows (manual steps, duplication, data gaps) and implement improvements\r\nDrive automation opportunities to improve speed, consistency, and scalability of lead handling\r\nStandardize SDR playbooks, documentation, and best practices across the program\r\nData, Reporting & Insights\r\nOwn SDR reporting frameworks, dashboards, and KPIs (lead volume, conversion rates, pipeline influence)\r\nMonitor program performance weekly and surface actionable insights to leadership\r\nEnsure accurate attribution of SDR impact across pipeline and revenue\r\nConduct audits and build mechanisms to improve data hygiene and reporting accuracy\r\nCross-Functional Alignment\r\nServe as the central point of coordination across Sales, Marketing, Operations, and external partners\r\nAlign on lead sources, campaign inputs, and handoff expectations\r\nDefine roles and responsibilities between SDRs and Sales (e.g., qualification vs. pipeline ownership)\r\nPartner with RevOps/Tech to support system enhancements and data structure improvements\r\nLead initiatives to shift SDRs toward higher-value, proactive pipeline generation\r\nEvaluate program performance and recommend structural or strategic changes\r\nPilot new approaches (automation, segmentation, outreach models) to improve conversion outcomes\r\nIncorporate feedback from Sales and stakeholders to refine program effectiveness\r\nQualifications\r\n4+ years in sales operations, program management, or sales development environments\r\nStrong understanding of lead lifecycle management, CRM systems (Salesforce/1CRM), and pipeline mechanics\r\nProven experience building or optimizing programs/processes at scale\r\nStrong analytical skills with the ability to translate data into actionable business recommendations\r\nExcellent cross-functional collaboration and communication skills\r\nSuccess Metrics\r\nSDR-attributed pipeline quality and conversion rates\r\nSpeed-to-lead and lead response effectiveness\r\nReduction in manual workflows / increased automation\r\nData accuracy and reporting reliability\r\nAdoption of standardized SDR processes across teams\r\nProfile of the Ideal Candidate\r\nStrategic operator who can balance big-picture thinking with hands-on execution\r\nStrong systems thinker who understands how process, data, and behavior connect\r\nComfortable influencing without direct authority\r\nNaturally proactive and solutions-oriented\r\nCompensation at Pearson is influenced by factors including skill set, experience, and location.\r\nThe full-time salary range for this role is $78,000 - $120,000.\r\nThis position is eligible for Pearson's annual incentive program. Information on benefits can be found here.\r\nApplications will be accepted through 6/25/26. This window may be extended depending on business needs.\r\nWho we are\r\nAt Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.\r\nPearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.\r\nIf you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T02:56:02.019Z","dateModified":"2026-07-04T02:56:02.019Z","hiringOrganization":{"@type":"Organization","name":"Pearson","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Frankfort","addressRegion":"KY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"adb87f4c2d025e2497f7e674"},"url":"https://jobsearcher.com/jobs/adb87f4c2d025e2497f7e674"}}