Customer Relations Representative

Job Description Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.Desired qualities include:Ethical and HonestMust have applicable license or must obtain applicable licensing requirements.Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal and listeningExcellent interpersonal skillsPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer servicePride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskAbility to make presentations to potential clientsResponsibilities:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Maintain a strong work ethic with a total commitment to success each and every day.As an agent team member, you will receive:Salary plus commission/bonusCompany Description Fast paced insurance agency with room for growth Company Description Fast paced insurance agency with room for growth