{"schemaVersion":"jobsearcher.job.v1","id":"ad82e38a8ae4155a16367c4c","url":"https://jobsearcher.com/jobs/ad82e38a8ae4155a16367c4c","canonicalUrl":"https://jobsearcher.com/jobs/ad82e38a8ae4155a16367c4c","title":"Shift Leader","description":"We are looking for Shift Leaders to join our Dunkin' team!\r\nShift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.\r\nResponsibilities\r\nTeam Environment\r\nSupport a respectful team environment\r\nCommunicate shift priorities, goals and results with team members\r\nSupport the training of crew members as requested\r\nProvide coaching and feedback to crew members\r\nOperational Excellence\r\nCreate and maintain a guest first culture in the restaurant\r\nResolve guest issues\r\nEnsure Brand standards, recipes, and systems are executed\r\nMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws\r\nProfitability\r\nDrive sales goals and results\r\nExecute restaurant standards and marketing initiatives\r\nManage cash over/short during shift\r\nEnsure all products are prepared according to Brand standards\r\nSkills and Qualifications\r\nFluent in English\r\nRestaurant, retail, or supervisory experience\r\nMath and writing skills\r\nBasic computer skills\r\nAt least 18 years of age (where applicable)\r\nHigh School diploma or equivalent, preferred\r\nCompetencies\r\nGreat Focus\r\nUnderstands and exceeds guest expectations, needs and requirements\r\nDisplays a sense of urgency with guests\r\nSeeks ways to improve guest satisfaction; asks questions, commits to follow-through\r\nResolves guest concerns by following Brand recommended guest recovery process\r\nPassion for\r\nSets and maintains high standards for self and others, acts as a role model\r\nConsistently meets or exceeds goals\r\nContributes to the overall team performance; understands how his/her role relates to others\r\nProblem Solving and Decision Making\r\nIdentifies and resolves issues and problems\r\nUses information at hand to make decisions and solve problems; includes others when necessary\r\nInterpersonal Relationships & Influence:\r\nDevelops and maintains relationships with team members\r\nOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments\r\nIn 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts, and the first of many franchises was licensed in 1955. Since then, Dunkin' has grown into the world's leading baked goods and coffee chain, serving over 3 million customers daily. Dunkin' sells 52 varieties of donuts,dozens of coffee beverages, and an array of bagels, breakfast sandwiches, and other baked goods.\r\nWe are a locally owned and operated Dunkin' franchise across New York and Vermont. Our team members enjoy a fast-paced, customer-focused environment and the opportunity to serve our loyal community every day.\r\nYou are applying for employment with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your employer. Franchisees are independent business owners who establish their own wage and benefit programs.\r\nDonuts of Rutland is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other characteristic protected by law.\r\nWe are proud to maintain a safe, drug-free workplace. Join our team and help keep America running with Dunkin'!\r\nFamily owned and operated for more than 60 years, Donuts of Rutland operates more than 14 Dunkin Donuts franchise restaurants in Vermont and New York. We have more than 240 employees and we're growing. Come join our team!\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Castleton","state":"VT","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:18:29.110Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Leader","description":"We are looking for Shift Leaders to join our Dunkin' team!\r\nShift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.\r\nResponsibilities\r\nTeam Environment\r\nSupport a respectful team environment\r\nCommunicate shift priorities, goals and results with team members\r\nSupport the training of crew members as requested\r\nProvide coaching and feedback to crew members\r\nOperational Excellence\r\nCreate and maintain a guest first culture in the restaurant\r\nResolve guest issues\r\nEnsure Brand standards, recipes, and systems are executed\r\nMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws\r\nProfitability\r\nDrive sales goals and results\r\nExecute restaurant standards and marketing initiatives\r\nManage cash over/short during shift\r\nEnsure all products are prepared according to Brand standards\r\nSkills and Qualifications\r\nFluent in English\r\nRestaurant, retail, or supervisory experience\r\nMath and writing skills\r\nBasic computer skills\r\nAt least 18 years of age (where applicable)\r\nHigh School diploma or equivalent, preferred\r\nCompetencies\r\nGreat Focus\r\nUnderstands and exceeds guest expectations, needs and requirements\r\nDisplays a sense of urgency with guests\r\nSeeks ways to improve guest satisfaction; asks questions, commits to follow-through\r\nResolves guest concerns by following Brand recommended guest recovery process\r\nPassion for\r\nSets and maintains high standards for self and others, acts as a role model\r\nConsistently meets or exceeds goals\r\nContributes to the overall team performance; understands how his/her role relates to others\r\nProblem Solving and Decision Making\r\nIdentifies and resolves issues and problems\r\nUses information at hand to make decisions and solve problems; includes others when necessary\r\nInterpersonal Relationships & Influence:\r\nDevelops and maintains relationships with team members\r\nOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments\r\nIn 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts, and the first of many franchises was licensed in 1955. Since then, Dunkin' has grown into the world's leading baked goods and coffee chain, serving over 3 million customers daily. Dunkin' sells 52 varieties of donuts,dozens of coffee beverages, and an array of bagels, breakfast sandwiches, and other baked goods.\r\nWe are a locally owned and operated Dunkin' franchise across New York and Vermont. Our team members enjoy a fast-paced, customer-focused environment and the opportunity to serve our loyal community every day.\r\nYou are applying for employment with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your employer. Franchisees are independent business owners who establish their own wage and benefit programs.\r\nDonuts of Rutland is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other characteristic protected by law.\r\nWe are proud to maintain a safe, drug-free workplace. Join our team and help keep America running with Dunkin'!\r\nFamily owned and operated for more than 60 years, Donuts of Rutland operates more than 14 Dunkin Donuts franchise restaurants in Vermont and New York. We have more than 240 employees and we're growing. Come join our team!\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:18:29.110Z","dateModified":"2026-08-08T01:18:29.110Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Castleton","addressRegion":"VT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ad82e38a8ae4155a16367c4c"},"url":"https://jobsearcher.com/jobs/ad82e38a8ae4155a16367c4c"}}