Field Service Technician - MOV III

SummaryA Field Service Technician – MOV III will be skilled and understand the purpose and principles of operating electric actuator valves. In this role, you will be responsible for installation, connection, servicing, testing, adjustment, repair, maintenance, removal, troubleshooting, inspection, and replacement of electric actuator valves.ResponsibilitiesPerforms final quality inspection of valve and equipmentPotentially assume role as Field SupervisorExtensive knowledge of applicable code requirementsFundamental selling skillsPerforms repair, service, maintenance, and assembly operations while maintaining safety and quality as a top priority in and around mechanical, industrial, and electrical equipmentDemonstrates sound judgment with the ability to make decisions and corrections when problems are identified or detected when servicing electric actuator valves in the fieldEnsures all products repaired/assembled meet the quality standards in accordance with procedures, engineering specifications, drawings, and work instructionsPerforms functional tests as requiredCollects data and documents and prepares detailed reports for customer review, billing records, and expense reportingAssumes responsibility and handles multiple tasks under potentially stressful and hazardous conditionsAdheres to all policies and proceduresPractices safe work habits to ensure an injury free environmentUses physical force to lift, push, pull, and hold equipment and toolsClimbs and works at various heights, sometimes working in a standing, sitting, lying down, crouched, or kneeling positionRoutinely reacts to visual, aural, and other signals, including alarms and instructions, and is required to visually inspect workBe on the job and available to work overtime, at times for extended periods of time based on seasonal customer demandsOperate motor vehicle, as requiredAttend job and safety training, as necessary or requiredAny job duties as assigned by supervisor or manager including but not limited to working on other product verticalsPositional Requirements & QualificationsEducation & Experience HS Education or GED Equivalent a plusAssociates degree preferred5 or more years of industry experienceMinimum of 3 to 5 years of electric actuator experience or working as an electricianSkills & Abilities Successful completion of all applicable Quality Standardization ProceduresCompleted QC assessmentWorking knowledge and proficiency of leading manufacturer electric actuator linesBasic OSHA and TWIC card (TWIC, only if required)Ability to manage multiple tasks within a fast-paced environmentAbility to manage peopleAbility to effectively communicate with all levels of management, customers and other employeesAbility to prepare detailed reports and correspondence that are clear and intelligibleDemonstrated “can do” attitude and excellent customer service skillsCustomer driven/focusedTeam oriented and willing to lead othersHigh energy, detail orientedAbility to read and interpret documents such as master schedule, safety rules, operating instructions, drawings/prints and procedure manualsSound judgment with the ability to make decisions and corrections when problems are detectedAbility to work independently and/or in team assignmentsStrong safety record and knowledge of safety rules and practicesAbility and willingness to work overtime as needed to support customer requirements and seasonal business volumeStrong history of dependability and reliabilityAbility to troubleshoot digital control systemsIn depth understanding of AC and DC power Supervision:Works mostly autonomously with little supervisionMust be able to travel and have a clear driving record in accordance with company driving guidelinesClear background check and drug/alcohol screeningWilling and able to lift and work with personal protective equipment, including emergency breathing apparatusEssential Physical FunctionsLifting: up to 50 poundsAdjusting or moving objects up to 50 pounds in all directions Lift and carry: 50 pounds for 100 feetBending, stooping, walking and climbing stairsAble to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.Ascending or descending ladders, stairs, scaffolding, ramps Moving self in different positions to accomplish tasks in various environments including tight and confined spaces Remaining in a stationary position, often standing or sitting for prolonged periods Moving about to accomplish tasks or moving from one worksite to another Communicating with others to exchange information Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Assessing the accuracy, neatness, and thoroughness of the work assignedRequired physical ability if mandated by customer or regulatory requirementsThis job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.