Operations Intern

About ServiceUpServiceUp is reimagining a $200B+ industry with AI-powered orchestration for fleet and insurance vehicle repair. We’re the all-in-one platform bringing modern efficiency to a complex market. We’re trusted by some of the world’s largest and most sophisticated fleets and insurers.Our AI-powered platform automates the entire repair lifecycle, from the moment a vehicle needs service until it’s back on the road. By removing bottlenecks, providing real-time visibility, and streamlining decisions, we help customers reduce downtime, control costs, and keep operations running smoothly.As one of the 100 fastest-growing startups in the United States, and backed by $55M in Series B funding, we're leading this transformation. Join us and help shape the future of vehicle repair.About The RolePurpose: Serve as both a business consultant and executor — identifying areas of improvement across our operations and executing on the fixes.Impact: Drive efficiency across every operations team at ServiceUp.How it fits into the team and company: The Operations org is made up of four departments — Platform Success, Expansion, Marketplace Growth, and Risk Operations. This role sits as a high-level connector across all four, building the systems and processes that allow each department to operate at its highest level.What You'll DoThis role handles everything from building internal processes and systems, to implementing AI across our workstreams, to defining strategy for partner shop acquisition, to supporting the broader Operations team wherever it needs leverage. The initial priority will be executing within the Marketplace Growth team, whose mandate is to grow ServiceUp's independent partner shop base.Day-to-day Responsibilities Will IncludeBuilding and documenting internal processes, systems, and SOPsImplementing AI tools to improve how the Operations org worksDefining and executing strategy for partner shop acquisitionReading and analyzing data to inform decisions across the teamSupporting the broader Operations team — Platform Success, Expansion, and Risk Operations — as needs ariseBackgroundWhat You'll Bring:Recent graduate or upcoming graduate (May or June 2026), not enrolled in classes during the internshipBachelor's degree (in progress or completed) in a business-relevant major: Business, Economics, Finance, Operations, Marketing, or similarTrack RecordA history of staying busy — The specific activities matter less than the pattern of consistently doing a lot and shipping results. Examples include:Running clubs or student organizationsHolding leadership rolesWorking part-time while in schoolBuilding side projectsCompeting in academic, athletic, or entrepreneurial settingsHow They WorkHighly organized and an excellent communicator — strong written and verbal skills, with the ability to present clearly and crediblyDetail-oriented and decisive — someone who likes to build things up, tinker with systems, and obsess over the details that matterA hustler, grinder, and builder — wants to ship, wants to grow, energized by hard problemsA natural systems thinker who is curious, hard-working, and goal-orientedBias toward building first and refining later, rather than perfecting before shippingComfortable with ambiguity and shifting prioritiesAble to both dive into execution-heavy, nitty-gritty work and zoom out to identify areas of improvementGenuine Interest InStartups, tech, and softwareAI and workflow automationOperationally intensive businessesWhy You’ll Love Working HereWe live our values every day: Team First, Work Smart, Own It, Be Bold, Push Boundaries. If that sounds like you, you’ll fit right inWhat We OfferCompetitive pay with equityMedical, dental, and vision coverageFlexible PTO and company holidaysRemote-friendly setup with home office supportLearning and development budgetWellness stipend to support your health and well-beingPaid parental leaveBenefits may vary by location and role.If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team.Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.