{"schemaVersion":"jobsearcher.job.v1","id":"ad26714d2cbeeefa41f4a14e","url":"https://jobsearcher.com/jobs/ad26714d2cbeeefa41f4a14e","canonicalUrl":"https://jobsearcher.com/jobs/ad26714d2cbeeefa41f4a14e","title":"Application Support / Operations Engineer","description":"Job Family:\nIT Architecture/Cloud\n\nTravel Required:\nUp to 10%\n\nClearance Required:\nAbility to Obtain Public Trust\nWhat You Will Do:\nProvide Tier 2 and Tier 3 application support for mission-critical applications.\nSupport incident management, problem management, and change implementation activities.\nMonitor application health, availability, and performance.\nCoordinate deployment support activities with development and cloud engineering teams.\nDocument root causes, operational procedures, and support processes.\nWhat You Will Need:\nMust be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.\nBachelor's degree from an accredited university.\nUS Citizenship is contractually required.\nMinimum of FIVE (5)+ years of overall work experience.\nExperience with application support or production operations experience.\nExperience supporting enterprise applications in cloud environments.\nKnowledge of incident management and troubleshooting methodologies.\nExperience with monitoring and ticket management systems.\nWhat Would Be Nice To Have:\nITIL Foundation Certification.\nExperience supporting AWS-hosted applications.\nExperience with ServiceNow.\nBasic scripting and automation experience.\nFamiliarity with DevSecOps and CI/CD pipelines.\nThe annual salary range for this position is $70,000.00-$116,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.\n\nWhat We Offer:\nGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.\nBenefits include:\nMedical, Rx, Dental & Vision Insurance\nPersonal and Family Sick Time & Company Paid Holidays\nParental Leave\n401(k) Retirement Plan\nGroup Term Life and Travel Assistance\nVoluntary Life and AD&D Insurance\nHealth Savings Account, Health Care & Dependent Care Flexible Spending Accounts\nTransit and Parking Commuter Benefits\nShort-Term & Long-Term Disability\nTuition Reimbursement, Personal Development, Certifications & Learning Opportunities\nEmployee Referral Program\nCorporate Sponsored Events & Community Outreach\nCare.com annual membership\nEmployee Assistance Program\nSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)\nPosition may be eligible for a discretionary variable incentive bonus\nAbout Guidehouse\nGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.\nGuidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.\nIf you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.\nAll communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.\nIf any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.\nGuidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.","company":"Guidehouse","rawCompany":"guidehouse","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-05T00:13:47.726Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support / Operations Engineer","description":"Job Family:\nIT Architecture/Cloud\n\nTravel Required:\nUp to 10%\n\nClearance Required:\nAbility to Obtain Public Trust\nWhat You Will Do:\nProvide Tier 2 and Tier 3 application support for mission-critical applications.\nSupport incident management, problem management, and change implementation activities.\nMonitor application health, availability, and performance.\nCoordinate deployment support activities with development and cloud engineering teams.\nDocument root causes, operational procedures, and support processes.\nWhat You Will Need:\nMust be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.\nBachelor's degree from an accredited university.\nUS Citizenship is contractually required.\nMinimum of FIVE (5)+ years of overall work experience.\nExperience with application support or production operations experience.\nExperience supporting enterprise applications in cloud environments.\nKnowledge of incident management and troubleshooting methodologies.\nExperience with monitoring and ticket management systems.\nWhat Would Be Nice To Have:\nITIL Foundation Certification.\nExperience supporting AWS-hosted applications.\nExperience with ServiceNow.\nBasic scripting and automation experience.\nFamiliarity with DevSecOps and CI/CD pipelines.\nThe annual salary range for this position is $70,000.00-$116,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.\n\nWhat We Offer:\nGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.\nBenefits include:\nMedical, Rx, Dental & Vision Insurance\nPersonal and Family Sick Time & Company Paid Holidays\nParental Leave\n401(k) Retirement Plan\nGroup Term Life and Travel Assistance\nVoluntary Life and AD&D Insurance\nHealth Savings Account, Health Care & Dependent Care Flexible Spending Accounts\nTransit and Parking Commuter Benefits\nShort-Term & Long-Term Disability\nTuition Reimbursement, Personal Development, Certifications & Learning Opportunities\nEmployee Referral Program\nCorporate Sponsored Events & Community Outreach\nCare.com annual membership\nEmployee Assistance Program\nSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)\nPosition may be eligible for a discretionary variable incentive bonus\nAbout Guidehouse\nGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.\nGuidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.\nIf you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.\nAll communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.\nIf any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.\nGuidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.","datePosted":"2026-08-05T00:13:47.726Z","dateModified":"2026-08-05T00:13:47.726Z","hiringOrganization":{"@type":"Organization","name":"Guidehouse","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ad26714d2cbeeefa41f4a14e"},"url":"https://jobsearcher.com/jobs/ad26714d2cbeeefa41f4a14e"}}