{"schemaVersion":"jobsearcher.job.v1","id":"ad12a9f1123cf8176427bc89","url":"https://jobsearcher.com/jobs/ad12a9f1123cf8176427bc89","canonicalUrl":"https://jobsearcher.com/jobs/ad12a9f1123cf8176427bc89","title":"Process Assistant","description":"DESCRIPTION\nOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.\n\nOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.\n\nKey job responsibilities\n\nSupport, mentor, and motivate others\nManage safety, quality, productivity, and customer delivery promises\nCollaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives\nBASIC QUALIFICATIONS\n1+ years of Microsoft Office products and applications experience\nHigh school or equivalent\nWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays\nCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach\nWork 40 hours/week, and overtime as required\nAre 18 years of age or older\nPREFERRED QUALIFICATIONS\n1+ year of leadership experience directly managing others\n1+ year working in a like environment (manufacturing/distribution/warehousing/retail)\nExperience with performance metrics and lean process improvement\nExcellent written and verbal communication and interpersonal skills to coach, train and assist team members\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,800/year in our lowest geographic market up to $57,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Durham","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:41:32.694Z","occupations":[{"code":"43-5053.00","title":"Postal Service Mail Sorters, Processors, and Processing Machine Operators","slug":"postal-service-mail-sorters-processors-and-processing-machine-operators"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"43-9051.00","title":"Mail Clerks and Mail Machine Operators, Except Postal Service","slug":"mail-clerks-and-mail-machine-operators-except-postal-service"}],"industries":[{"code":"492110","title":"Couriers and Express Delivery Services","slug":"couriers-and-express-delivery-services"},{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"492210","title":"Local Messengers and Local Delivery","slug":"local-messengers-and-local-delivery"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Process Assistant","description":"DESCRIPTION\nOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.\n\nOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.\n\nKey job responsibilities\n\nSupport, mentor, and motivate others\nManage safety, quality, productivity, and customer delivery promises\nCollaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives\nBASIC QUALIFICATIONS\n1+ years of Microsoft Office products and applications experience\nHigh school or equivalent\nWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays\nCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach\nWork 40 hours/week, and overtime as required\nAre 18 years of age or older\nPREFERRED QUALIFICATIONS\n1+ year of leadership experience directly managing others\n1+ year working in a like environment (manufacturing/distribution/warehousing/retail)\nExperience with performance metrics and lean process improvement\nExcellent written and verbal communication and interpersonal skills to coach, train and assist team members\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,800/year in our lowest geographic market up to $57,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.","datePosted":"2026-04-14T10:41:32.694Z","dateModified":"2026-04-14T10:41:32.694Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ad12a9f1123cf8176427bc89"},"url":"https://jobsearcher.com/jobs/ad12a9f1123cf8176427bc89"}}