{"schemaVersion":"jobsearcher.job.v1","id":"ad09ee98b8d1dd9f1689436e","url":"https://jobsearcher.com/jobs/ad09ee98b8d1dd9f1689436e","canonicalUrl":"https://jobsearcher.com/jobs/ad09ee98b8d1dd9f1689436e","title":"Technical Support Engineer I - Frontline Tech Support","description":"Intrepid Control Systems in Troy, MI is seeking a Technical Support Engineer I to provide first-level technical support to customers and internal staff, troubleshooting ICS products for vehicle networks via email, phone, and in-person interactions. Under guidance, you will develop technical knowledge, assist with hardware setup, software installation, and license questions, and escalate complex issues to senior engineers as needed. #J-18808-Ljbffr","company":"Intrepid Control Systems","rawCompany":"intrepid control systems","city":"New Troy","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-08-03T04:15:40.224Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer I - Frontline Tech Support","description":"Intrepid Control Systems in Troy, MI is seeking a Technical Support Engineer I to provide first-level technical support to customers and internal staff, troubleshooting ICS products for vehicle networks via email, phone, and in-person interactions. Under guidance, you will develop technical knowledge, assist with hardware setup, software installation, and license questions, and escalate complex issues to senior engineers as needed. #J-18808-Ljbffr","datePosted":"2026-08-03T04:15:40.224Z","dateModified":"2026-08-03T04:15:40.224Z","hiringOrganization":{"@type":"Organization","name":"Intrepid Control Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New Troy","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ad09ee98b8d1dd9f1689436e"},"url":"https://jobsearcher.com/jobs/ad09ee98b8d1dd9f1689436e"}}