Service Manager

Posted Thursday, May 28, 2026 at 5:00 AMLead the Way – Become the Service Manager Who Makes a Difference!Are you a dynamic leader passionate about exceptional service and operational excellence? We're looking for a results-driven Service Manager to lead our 464-unit community, ensuring smooth operations and a top-tier living experience for residents. In this role, you'll guide a dedicated team, uphold maintenance standards, and contribute to our ongoing success.What You'll DoLead with Purpose: As a hands-on leader, you'll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it's anticipating maintenance needs, handling repairs, or managing resources, your foresight will keep us ahead of the curve.Exceptional Communication: You'll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and accurate records, you'll leverage your strong administrative skills to keep operations well-organized, on track, and aligned with our goals for excellence.Take Pride in Service: You will take pride in the work you do, ensuring that the maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care.The Benefits of EmploymentPay Range: $70,000–$75,000/Yr.Up to 100% Rent DiscountProperty Staff Shared Renewal Commissions – paid monthlyOn-call Appreciation: $15/day for holding the on-call phoneEmployee Referral Payment Program – up to $750Education/Tuition ReimbursementMedical, Dental, and Vision benefitsLife/AD&D InsuranceLong and Short-Term Disability401(k) Retirement Plan with company matchGenerous paid time off, including 10 holidays per year and sick leaveEmployee Assistance ProgramAdditional employee discounts available!Who We're Looking ForProven leadership experience in service or maintenance, preferably in a large residential setting.Strong problem-solving abilities and the capacity to make timely, effective decisions.Excellent communication skills for leading teams and engaging with residents.Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.A passion for delivering outstanding customer service and upholding high standards of quality.QualificationsMust have a valid driver's license.Must live within a 30-minute commute of the property.HVAC/EPA/CFC Certification preferred.5+ years of managerial experience at an apartment community of 500 units or more.If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.J-18808-Ljbffr