Banquet Captain

Banquet CaptainThe Post Oak Hotel is seeking a Banquet Captain to join the only Forbes Five-Star Hotel in Texas. The Banquet Captain will be responsible for managing operations in an efficient and professional manner to ensure quality service to guests while ensuring all colleagues maintain Forbes Five-Star service standards to help banquet operations proceed smoothly.Responsibilities:Check to ensure that all rooms are set-up to department specifications and diagramsMeet and talk with host. Keep in direct contact with host during the function.Handle or delegate all special requests from the hostSupervise Housemen, servers and bartenders assist when necessary in the set-up of all Banquet rooms if neededMaintain accurate paperwork for inventory levels, scheduling, payroll, employee records, captain's reports, gratuity sheets and Banquet checksEnsure guest satisfaction during the function and resolve customer complaintsCommunicate with Banquet Chef, Director of Banquets or Executive Chef regarding any problems relating to the food or the kitchenCommunicate with Engineering to ensure quality physical appearance of the banquet space and complete work orders if neededKnowledge of cash registers and other Banquet related equipmentQualifications:Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity5 years' experience in Banquets, 3 years' experience in a supervisory role/preferably in banquets1-year prior inventory/cost control experience. Must speak, read, write and understand EnglishMust possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilitiesPrevious hotel experience, luxury or Forbes experience preferredAbility to work flexible schedules, including nights, weekends and holidays is requiredPhysical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standingWhat we offer you:Multiple benefit plans to suit your needsPaid Time Off401KOpportunities for advancementPositive and respectful work environment where diversity is valuedGenerous employee discounts on dining, retail, amusements, and hotelsCommunity volunteer opportunitiesComplimentary parking and colleague mealDisclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.