Beverage Manager

Who WE are:Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino—we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.Who WE are looking for:The Beverage Manager is responsible for overseeing all beverage operations throughout American Place Casino, ensuring exceptional guest service, operational efficiency, and compliance with all regulatory requirements. This role leads beverage team members, manages inventory and cost controls, and drives revenue through innovative beverage programming and high service standards.What is expected of YOU:Leadership & Team ManagementTrain, coach, and develop beverage team members, including bartenders, barbacks, and supervisorsFoster a positive, high-performance culture aligned with company valuesCreate and manage staff schedules to ensure proper coverage and efficiencyConduct performance evaluations and provide ongoing feedback Operations ManagementOversee daily beverage operations across all outlets, including bars, lounges, and gaming floor serviceEnsure consistent execution of service standards and guest experience excellenceMaintain compliance with all health, safety, and alcohol service regulationsCollaborate with other departments to support overall casino operationsFinancial & Inventory ControlManage beverage budgets, including labor and cost of goods sold (COGS)Monitor inventory levels, ordering, and vendor relationshipsImplement and maintain inventory control procedures to minimize waste and lossAnalyze sales reports and identify opportunities to increase revenue and profitabilityGuest ExperienceEnsure all guests receive prompt, courteous, and personalized serviceAddress and resolve guest concerns or complaints in a timely and professional mannerDevelop beverage menus, promotions, and special events to enhance guest engagementCompliance & SafetyEnsure adherence to all local, state, and federal alcohol laws and gaming regulationsMaintain cleanliness and organization of all beverage areasEnforce responsible alcohol service and team member safety protocolsExperience YOU will need:College degree preferredMinimum of 5 years of experience in a multi-unit food and beverage operations or casino/hotel operationsMust have a thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methodsMust be highly organized and detail-orientedMust be familiar with all equipment used in F&B outletsMust be computer literateMay be exposed to casino-related environmental factors such as second-hand smoke, bright lights and excessive noise, and to commercial kitchen environmental factorsMust be able to stand and walk for extended periods of time. Other physical demands of this job may include but are not limited to: sitting, bending, lifting, reaching, pulling/pushing, kneeling and squattingAble to handle high volume and stressful situationsBilingual preferredPhysical Requirements:Must be able to stand and walk for extended periods of timeFrequently speak, read, write, stand, walk, bend and stoopAbility to occasionally lift and carry materials up to 30 poundsCertificates, Licenses, Registrations:• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulationsBenefits/Perks:Medical, Dental, Vision401K: Matches 50% of your contribution, up to 4% of eligible contributionEducational Tuition ReimbursementPaid Time OffVentra Program, EAP programs, etc.Salary Range:$60,000-$97,500Company Statement on EOAA:American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.