Utilities Maintenance Technician - Wastewater Collections

Utilities Maintenance Technician – Wastewater Collections If you're the kind of person who takes pride in keeping things running smoothly—especially the systems most people never think about—this could be the role for you. The City of Wilsonville is looking for a skilled Utilities Maintenance Technician – Wastewater Collections to help maintain the essential infrastructure that protects public health and keeps our community moving. This is hands-on, meaningful work where no two days are the same—you'll tackle real challenges, work with specialized equipment, and be part of a team that keeps Wilsonville flowing behind the scenes. Qualified candidates will have a minimum of three (3) years of experience within the utility maintenance, construction or inspection fields; experience operating heavy equipment or trucks with at least two (2)years of experience operating Vacuum, Line Cleaning or Combo Trucks; and knowledge and experience with the State of Oregon sanitary overflow reporting requirements. Responsibilities Essential Responsibilities The following tasks are representative and not to be considered all inclusive. System Maintenance and RepairEquipment operation Properly operate and maintain all equipment required to maintain the system Conduct routine and emergency line cleaning of various utility assets including but not limited to sanitary mains, sanitary laterals, sanitary manholes, storm lines, storm manholes, and catch basins. Assure the materials collected in the course of the work are disposed of in accordance with departmental policy Identify and repair, if necessary, storm or sewer lines, manholes, and catch basins Coordinate, supervise and inspect repair work Conduct oversight and inspection of contracted services as needed Test, monitor, and inspect Work with citizens and business owners concerning faulty or illegal hook-ups Work with Industrial Pretreatment Coordinator to report illegal discharge Perform Utility Locates of water, sewer, storm, and city fiber Emergency call-out Respond to emergency call outs as needed System Inspection ProgramOversee the day to day underground TV inspection program in conjunction with the Supervisor Identify problem lines and coordinate subsequent TV inspection Assure all line cleaning is conducted in prior to and in coordination with the TV Inspection Program Maintain the appropriate records of inspection and maintenance including tracking all work within the City's Asset Management System Planning and AdministrationDevelop and update a schedule of inspection and maintenance In collaboration with the Engineering Department, create, update, and maintain maps and drawings of the sanitary and storm water collection systems. Participate in all plan reviews and attend necessary development meetings. SafetyEnsure safety procedures are being implemented while on the job as mandated by O.S.H.A. Be especially aware of traffic in the positioning and operation of truck in Streets and right of ways. Notify pre-treatment and stormwater specialists of issues that could be hazardous to them in carrying out their duties. Record KeepingCompile data as needed for regulatory reports (MS4, NPDES, Annual Inspection Report, etc.) Maintain and keep daily records of inspections and work completed on sanitary and storm manholes, collection lines, catch basins, and other water collecting structures. Keep detailed notes while out in the field and input data into the City's Asset Management System. Provide required information for annual Inflow and Infiltration Report. Maintain and keep records of projects and materials used and time consumed. Make daily report to supervisor to measure progress against stated goals. Prepares a variety of studies, reports and related information for decision-making purposes. Conducts research, analyzes, and prepares recommendations regarding proposals for programs, events, and services. Coordinate and perform other projects, functions, and tasks, as assigned. Customer Service Standards for EmployeesCommunicationAcknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email. Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else. Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist. Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met. Address difficult or contentious issues in a constructive manner. Be positive and enthusiastic when speaking with customers. RespectBe courteous and polite. Treat customers with dignity and respect. Understand customer's expectations and treat them as a priority. Actively listen and give customer undivided attention. Appreciate differing perspectives, opinions, and needs. Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior. ResponsivenessProvide prompt and reliable service. Respond to phone/email as soon as possible. Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion. Change voicemail and email when out of office/unavailable and provide alternate contact person for customers. Demonstrate a "can-do" approach. Exhibit problem-solving skills leading to sound judgment and quality decisions. Qualifications Education Desire post-high school education in water technology, wastewater technology, or a closely-related field ExperienceMinimum three (3) years of experience within the utility maintenance, construction, or inspection fields. Minimum one (1) year experience operating CCTV equipment and applying PACP coding to inspections. Experience operating heavy construction equipment with at least two (2) years of experience operating Vacuum, Line Cleaning, or Combo Trucks; Knowledge and experience with the State of Oregon sanitary overflow reporting requirements. CertificationsCommercial driver license - Class B with tank and air break endorsements. Possess Collection Systems Level II Certificate, or obtain Collection Systems Level II Certificates 6 months of hire. Possess, or obtain within 6 months of hire NASSCO PACP certification. Possess, or obtain within 6 months of hire: CPR, First Aid, Competent Person and Flagging Certification. Knowledge, Skills, & AbilitiesThorough knowledge of the practices, procedures, and safety standards relating to the routine maintenance and repair of the wastewater and stormwater collection systems, including handling hazardous materials. Knowledge of the operation and minor maintenance of a variety of hand and power tools, vehicles, and power equipment. Working knowledge of storm water permit program. Knowledge of traffic control procedures and traffic sign regulations. Knowledge of applicable Federal, State, and local laws, codes, and regulations. Knowledge of safe driving rules and practices. Working knowledge of ventilation blower, tripod stand, come-along and harness for confined space entry, and atmospheric detector. Knowledge of record keeping principles and procedures. Knowledge of computer software related to work. Knowledge of techniques for providing a high level of customer service to public and city staff, inperson and occasionally over the telephone. Demon