{"schemaVersion":"jobsearcher.job.v1","id":"ac3d618b309d3d28dad5fd5f","url":"https://jobsearcher.com/jobs/ac3d618b309d3d28dad5fd5f","canonicalUrl":"https://jobsearcher.com/jobs/ac3d618b309d3d28dad5fd5f","title":"Computer Operator","description":"Peraton is seeking an experiences Computer Operator to join our team of qualified, and diverse individuals.\nWhat you’ll do:\nThe Computer Operator will be responsible for the following, but not limited to:\nThe selected candidate will be responsible for supporting the Alabama Location, Enforcement, and Collections System (ALECS) and the Texas TIERS Service Desk operations.\nIn general, the position is responsible for providing computer operations services necessary to support the batch production of the ALECS and Service Desk functions of the TIERS applications, and for monitoring the environment and performance of the ALECS and TIERS production systems using the provided systems, processes, and tools.\nWork is performed in 24/7 environment at the Albuquerque Data Center during the third shift and weekends. Third shift work week is Sunday through Thursday 12pm - 8am.\nDay to Day Work Responsibilities:\nMonitor and run z/OS operating systems using the z/OS master console. This includes monitoring online systems, CICS and TSO, running batch systems including restart/rerun procedures, performing scheduled work, and reporting and logging all batch production failures.\nProvide first line support for network troubleshooting, monitoring, and reporting.\nFollow problem monitoring and escalation procedures.\nPerform daily system checks.\nExecute the ALECS batch schedules daily (may set or revise schedules as requested)\nObserves equipment and console control panels to detect operator messages, error indicators, faulty output, or machine stoppage.\nRestart jobs as directed.\nDocument and communicate problems and issues that occur during the support hours in accordance with the defined procedures.\nReview, troubleshoot, and respond to events reflected in various management tools.\nMonitor the TIERS environment (i.e., up/down/alerts) and performance i.e., storage capacity and utilization)\nEscalate issues involving performance of the operating environment.\nPerform “touch labor” maintenance functions as requested / scheduled through Work Orders and/or Incident Tickets to perform changes and installations per documented specifications (i.e., cable changes, rack mount components, verify operational, and escort 3 party hardware technicians)\nCoordinate efforts with other work centers and personnel to resolve incidents or events related to systems and supporting infrastructure.\nSupports additional customer systems and environments as required.\nPerform help desk/call center tasks.\nMay perform clerical work incidental to operations such as labeling tape containers, maintaining production records, replenishing stock items, and distributing output materials.Basic Qualifications:\n· High school diploma/equivalent and minimum 2 years’ experience\n· Must have experience with a batch job scheduling package.\n· Experience working in a mission critical, 24/7 environment.\n· Experience working with a network monitoring tool.\n· Understanding of principles, practices, and administration of technical data center related issues\n· Experience using a problem ticketing system.\n· Commitment to customer service excellence and teamwork\n· Self-motivated, willing to jump in and take initiative when problems or issues arise without being prompted.\n· Excellent communication and listening skills.\nDesired Qualifications:\n· Experience with the following monitoring/ticketing tools:\n· Verizon Virtual Contact Center (VCC)\n· Remedy OnDemand (RoD)\n· ServiceNow (SNOW)\n· Aptare, Nagios, and Wily monitoring tools\n· Experience with IBM mainframe – z/OS\n· CA-7, CA-11, CA-1.\nIf interested, please send an electronic copy of your current resume with complete contact information (phone, email and the current location) and I will reach out to you soonest.\nv/r\nCL Canady\nPeraton (www.peraton.com)\n703 338 7641\ncraig.canady@peraton.com\nJob Type: Full-time\nPay: $39,000.00 - $55,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nWork Location: In person","company":"Peraton","rawCompany":"peraton","city":"Albuquerque","state":"NM","isRemote":false,"isActive":false,"createdAt":"2026-08-04T14:04:59.489Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Operator","description":"Peraton is seeking an experiences Computer Operator to join our team of qualified, and diverse individuals.\nWhat you’ll do:\nThe Computer Operator will be responsible for the following, but not limited to:\nThe selected candidate will be responsible for supporting the Alabama Location, Enforcement, and Collections System (ALECS) and the Texas TIERS Service Desk operations.\nIn general, the position is responsible for providing computer operations services necessary to support the batch production of the ALECS and Service Desk functions of the TIERS applications, and for monitoring the environment and performance of the ALECS and TIERS production systems using the provided systems, processes, and tools.\nWork is performed in 24/7 environment at the Albuquerque Data Center during the third shift and weekends. Third shift work week is Sunday through Thursday 12pm - 8am.\nDay to Day Work Responsibilities:\nMonitor and run z/OS operating systems using the z/OS master console. This includes monitoring online systems, CICS and TSO, running batch systems including restart/rerun procedures, performing scheduled work, and reporting and logging all batch production failures.\nProvide first line support for network troubleshooting, monitoring, and reporting.\nFollow problem monitoring and escalation procedures.\nPerform daily system checks.\nExecute the ALECS batch schedules daily (may set or revise schedules as requested)\nObserves equipment and console control panels to detect operator messages, error indicators, faulty output, or machine stoppage.\nRestart jobs as directed.\nDocument and communicate problems and issues that occur during the support hours in accordance with the defined procedures.\nReview, troubleshoot, and respond to events reflected in various management tools.\nMonitor the TIERS environment (i.e., up/down/alerts) and performance i.e., storage capacity and utilization)\nEscalate issues involving performance of the operating environment.\nPerform “touch labor” maintenance functions as requested / scheduled through Work Orders and/or Incident Tickets to perform changes and installations per documented specifications (i.e., cable changes, rack mount components, verify operational, and escort 3 party hardware technicians)\nCoordinate efforts with other work centers and personnel to resolve incidents or events related to systems and supporting infrastructure.\nSupports additional customer systems and environments as required.\nPerform help desk/call center tasks.\nMay perform clerical work incidental to operations such as labeling tape containers, maintaining production records, replenishing stock items, and distributing output materials.Basic Qualifications:\n· High school diploma/equivalent and minimum 2 years’ experience\n· Must have experience with a batch job scheduling package.\n· Experience working in a mission critical, 24/7 environment.\n· Experience working with a network monitoring tool.\n· Understanding of principles, practices, and administration of technical data center related issues\n· Experience using a problem ticketing system.\n· Commitment to customer service excellence and teamwork\n· Self-motivated, willing to jump in and take initiative when problems or issues arise without being prompted.\n· Excellent communication and listening skills.\nDesired Qualifications:\n· Experience with the following monitoring/ticketing tools:\n· Verizon Virtual Contact Center (VCC)\n· Remedy OnDemand (RoD)\n· ServiceNow (SNOW)\n· Aptare, Nagios, and Wily monitoring tools\n· Experience with IBM mainframe – z/OS\n· CA-7, CA-11, CA-1.\nIf interested, please send an electronic copy of your current resume with complete contact information (phone, email and the current location) and I will reach out to you soonest.\nv/r\nCL Canady\nPeraton (www.peraton.com)\n703 338 7641\ncraig.canady@peraton.com\nJob Type: Full-time\nPay: $39,000.00 - $55,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nWork Location: In person","datePosted":"2026-08-04T14:04:59.489Z","dateModified":"2026-08-04T14:04:59.489Z","hiringOrganization":{"@type":"Organization","name":"Peraton","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Albuquerque","addressRegion":"NM","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ac3d618b309d3d28dad5fd5f"},"url":"https://jobsearcher.com/jobs/ac3d618b309d3d28dad5fd5f"}}