{"schemaVersion":"jobsearcher.job.v1","id":"ac31915c5807fcd83b66879e","url":"https://jobsearcher.com/jobs/ac31915c5807fcd83b66879e","canonicalUrl":"https://jobsearcher.com/jobs/ac31915c5807fcd83b66879e","title":"IT Support & Embedded Systems Engineer","description":"*Company Overview: *Applied Information is a leading developer of connected, intelligent transportation system (ITS) solutions designed to improve safety, reliability, and mobility. Our Glance Smart City Supervisory System™ platform empowers cities to manage all their traffic and ITS assets through a single web-based application. This system spans five key areas: Traffic Intersections, School Beacons, Preemption, Transit Signal Priority, and Connected Vehicle technology. Additionally, our Glance TravelSafely™ smartphone app connects drivers, cyclists, and pedestrians to enhance commuting safety. At Applied Information, our mission is to save lives, improve traffic flow, drive commerce, and contribute to environmental sustainability.\n\n*Job Description: *We are seeking a versatile and driven IT Support & Embedded Systems Engineer with a strong background preferably in network engineering, project management, and in the Traffic Industry. This unique role requires someone who can bridge the gap between technical expertise and client-facing responsibilities, ensuring our intelligent transportation solutions are successfully implemented and supported. Information such as Controller knowledge would really help a candidate as well as us.\n\n*Key Responsibilities:*\n\n* *Network Engineering:*\n* Troubleshoot and resolve complex network issues in various environments.\n* Configure and manage network firewalls, VPNs, and proxies (experience with IPSec, Strongswan, and Cisco preferred).\n* Utilize programming skills (Python, C#) to automate network tasks and optimize performance.\n* Leverage cloud computing platforms (AWS preferred) to architect scalable network solutions.\n* *Project Management:*\n* Lead and manage projects from planning through execution, ensuring timely delivery within scope and budget.\n* Coordinate cross-functional teams, aligning network engineering efforts with broader company objectives.\n* Communicate project status and milestones to stakeholders, providing transparency and managing expectations.\n* *Sales Engineering:*\n* Assist Sales teams (both internal and external) with technical questions and support throughout the sales process.\n* Act as the technical point of contact for customers, clearly articulating how our technology will be deployed.\n* Work with Sales teams, distribution partners, and customers to resolve technical issues as they arise.\n* Take ownership of projects, seeking help or advice when necessary to maintain efficiency.\n* Bring positive energy to the office, contributing to the excitement of new prospects and opportunities.\n* *Traffic Industry Expertise: *\n* Preferred experience with traffic controllers and other traffic management systems.\n* Information such as Traffic Controller knowledge would really help a candidate as well as us.\n* *Collaboration & Product Integration (Alpharetta Office):*\n* Work onsite in the Alpharetta office to collaborate directly with QA, Production, and Application Engineering teams.\n* Participate in hands-on testing and validation of new features, firmware, and system configurations.\n* Utilize access to lab environments and field equipment to test interoperability and integration across a wide range of industry products.\n* Provide real-time feedback to engineering and product teams to improve performance, reliability, and deployment readiness.\n* *Training & Product Enablement:*\n* Deliver training courses covering the full product line to internal teams, partners, and customers.\n* Clearly explain technical concepts, system architecture, and deployment best practices to both technical and non-technical audiences.\n* Develop and maintain training materials, including presentations, hands-on labs, and documentation.\n* Support onboarding and ongoing education to ensure successful adoption and use of products in the field.\n* Travel:\n* Position requires up to 40% travel.\n\n*Qualifications:*\n\n* 3+ years of experience in network engineering, project management, or a related field.\n* Strong understanding and practical application of electrical theory.\n* Proven ability to manage complex projects with a focus on technical deliverables.\n* Hands-on experience with network configuration and troubleshooting in Linux environments.\n* Experience with NGINX, network firewalls, and cloud platforms like AWS.\n* Excellent communication and interpersonal skills, with the ability to interface effectively with clients and internal teams.\n* A Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is preferred.\n* Strong leadership and initiative, with a desire for career growth.\n* Nice to have: Experience with traffic controllers and related traffic industry systems.\n\nPay: $85,000.00 - $95,000.00 per year\n\nBenefits:\n* 401(k)\n* Dental insurance\n* Health insurance\n* Life insurance\n* Vision insurance\n\nWork Location: In person","company":"Appliedinformatio","rawCompany":"appliedinformatio","city":"Alpharetta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-08-27T13:18:02.093Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"237310","title":"Highway, Street, and Bridge Construction","slug":"highway-street-and-bridge-construction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support & Embedded Systems Engineer","description":"*Company Overview: *Applied Information is a leading developer of connected, intelligent transportation system (ITS) solutions designed to improve safety, reliability, and mobility. Our Glance Smart City Supervisory System™ platform empowers cities to manage all their traffic and ITS assets through a single web-based application. This system spans five key areas: Traffic Intersections, School Beacons, Preemption, Transit Signal Priority, and Connected Vehicle technology. Additionally, our Glance TravelSafely™ smartphone app connects drivers, cyclists, and pedestrians to enhance commuting safety. At Applied Information, our mission is to save lives, improve traffic flow, drive commerce, and contribute to environmental sustainability.\n\n*Job Description: *We are seeking a versatile and driven IT Support & Embedded Systems Engineer with a strong background preferably in network engineering, project management, and in the Traffic Industry. This unique role requires someone who can bridge the gap between technical expertise and client-facing responsibilities, ensuring our intelligent transportation solutions are successfully implemented and supported. Information such as Controller knowledge would really help a candidate as well as us.\n\n*Key Responsibilities:*\n\n* *Network Engineering:*\n* Troubleshoot and resolve complex network issues in various environments.\n* Configure and manage network firewalls, VPNs, and proxies (experience with IPSec, Strongswan, and Cisco preferred).\n* Utilize programming skills (Python, C#) to automate network tasks and optimize performance.\n* Leverage cloud computing platforms (AWS preferred) to architect scalable network solutions.\n* *Project Management:*\n* Lead and manage projects from planning through execution, ensuring timely delivery within scope and budget.\n* Coordinate cross-functional teams, aligning network engineering efforts with broader company objectives.\n* Communicate project status and milestones to stakeholders, providing transparency and managing expectations.\n* *Sales Engineering:*\n* Assist Sales teams (both internal and external) with technical questions and support throughout the sales process.\n* Act as the technical point of contact for customers, clearly articulating how our technology will be deployed.\n* Work with Sales teams, distribution partners, and customers to resolve technical issues as they arise.\n* Take ownership of projects, seeking help or advice when necessary to maintain efficiency.\n* Bring positive energy to the office, contributing to the excitement of new prospects and opportunities.\n* *Traffic Industry Expertise: *\n* Preferred experience with traffic controllers and other traffic management systems.\n* Information such as Traffic Controller knowledge would really help a candidate as well as us.\n* *Collaboration & Product Integration (Alpharetta Office):*\n* Work onsite in the Alpharetta office to collaborate directly with QA, Production, and Application Engineering teams.\n* Participate in hands-on testing and validation of new features, firmware, and system configurations.\n* Utilize access to lab environments and field equipment to test interoperability and integration across a wide range of industry products.\n* Provide real-time feedback to engineering and product teams to improve performance, reliability, and deployment readiness.\n* *Training & Product Enablement:*\n* Deliver training courses covering the full product line to internal teams, partners, and customers.\n* Clearly explain technical concepts, system architecture, and deployment best practices to both technical and non-technical audiences.\n* Develop and maintain training materials, including presentations, hands-on labs, and documentation.\n* Support onboarding and ongoing education to ensure successful adoption and use of products in the field.\n* Travel:\n* Position requires up to 40% travel.\n\n*Qualifications:*\n\n* 3+ years of experience in network engineering, project management, or a related field.\n* Strong understanding and practical application of electrical theory.\n* Proven ability to manage complex projects with a focus on technical deliverables.\n* Hands-on experience with network configuration and troubleshooting in Linux environments.\n* Experience with NGINX, network firewalls, and cloud platforms like AWS.\n* Excellent communication and interpersonal skills, with the ability to interface effectively with clients and internal teams.\n* A Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is preferred.\n* Strong leadership and initiative, with a desire for career growth.\n* Nice to have: Experience with traffic controllers and related traffic industry systems.\n\nPay: $85,000.00 - $95,000.00 per year\n\nBenefits:\n* 401(k)\n* Dental insurance\n* Health insurance\n* Life insurance\n* Vision insurance\n\nWork Location: In person","datePosted":"2026-08-27T13:18:02.093Z","dateModified":"2026-08-27T13:18:02.093Z","hiringOrganization":{"@type":"Organization","name":"Appliedinformatio","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Alpharetta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ac31915c5807fcd83b66879e"},"url":"https://jobsearcher.com/jobs/ac31915c5807fcd83b66879e"}}