Dispatcher Customer Service

Job Description We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer incoming callsSchedule service callsDispatch plumbers to service callsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionWe are a fast pace plumbing company offering tons of different services. we are looking for individuals that are friendly, Water Restoration experienced is a plus.Company DescriptionWe are a fast pace plumbing company offering tons of different services. we are looking for individuals that are friendly, Water Restoration experienced is a plus.