{"schemaVersion":"jobsearcher.job.v1","id":"ac1cd6761bf7bcd3aaae00a6","url":"https://jobsearcher.com/jobs/ac1cd6761bf7bcd3aaae00a6","canonicalUrl":"https://jobsearcher.com/jobs/ac1cd6761bf7bcd3aaae00a6","title":"Customer Service Representative","description":"Join Our Team as a Customer Service Representative\nWe’re looking for a dependable professional to join our team as a Customer Service Representative, someone who brings order to the everyday and enjoys making life easier for others through consistent follow-through and strong attention to detail.\nAt our core, we’re in the business of helping people, quickly, responsibly, and with a human touch. Whether it’s financing a vehicle, a home improvement, or a personal loan, we make fast decisions, deliver quick funding, and provide excellent service to customers who don’t always have an easy path to credit.\nWhat You’ll Do\nYou’ll be the first voice many of our customers hear. You will be answering questions, solving problems, and helping people move forward with confidence. This role is structured, clear, and people-centered. If you like working to keep things running smoothly, this may be the right place for you.\nThis isn’t a high-pressure call center. It’s a close-knit team that values accuracy, consistency, and doing the right thing the first time. Our team are known for their professionalism, empathy, and ability to keep things organized… even when it’s busy.\nWhat You Bring\nYou follow through on every detail, every time\nYou stay calm and professional under pressure\nYou prefer a clear process and a stable work rhythm\nYou take pride in accurate paperwork and well-documented customer records\nYou enjoy being part of a supportive, down-to-earth team\nYou care about helping customers… even if it means going the extra mile\nDay-to-Day Responsibilities\nAnswer inbound calls and respond to email inquiries\nWalk customers through loan processes or account questions\nProcess payments, paperwork, and data updates\nEscalate issues when needed and follow up to ensure resolution\nKeep accurate notes and maintain clean customer records\nCommunicate clearly with branch staff and internal teams to keep everything aligned\nWhy You’ll Love It Here\nWe’re a stable, growing business with a strong reputation\nWe move quickly, but we don’t cut corners\nYou’ll work with people who support each other and take pride in great service\nExpectations are clear, training is thorough, and feedback is constructive\nThere’s room to grow and develop your skills\nWhat We Offer\nCompetitive compensation\nBenefits that reward your reliability and performance\nA close-knit culture built on integrity, trust, and follow-through\nA steady pace and a supportive team environment\nIf you're someone who takes pride in doing quality work, thrives in a steady rhythm, and wants to make a real difference for customers, we’d love to hear from you.\nApply today and be part of a company where follow-through, teamwork, and customer service truly matter. Use the link below to fill out our Culture Index survey for quicker turn around.\nhttps://go.cultureindex.com/p/07jZyczeZaza4gxxzj6P\nJob Type: Full-time\nPay: $15.00 - $18.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nShift:\nDay shift\nExperience:\nCustomer service: 1 year (Preferred)\nAbility to Commute:\nKill Devil Hills, NC 27948 (Required)\nAbility to Relocate:\nKill Devil Hills, NC 27948: Relocate before starting work (Required)\nWork Location: In person","company":"Atlantic Financial Services","rawCompany":"atlantic financial services","city":"Kill Devil Hills","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-12T13:51:43.471Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"}],"industries":[{"code":"522291","title":"Consumer Lending","slug":"consumer-lending"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Join Our Team as a Customer Service Representative\nWe’re looking for a dependable professional to join our team as a Customer Service Representative, someone who brings order to the everyday and enjoys making life easier for others through consistent follow-through and strong attention to detail.\nAt our core, we’re in the business of helping people, quickly, responsibly, and with a human touch. Whether it’s financing a vehicle, a home improvement, or a personal loan, we make fast decisions, deliver quick funding, and provide excellent service to customers who don’t always have an easy path to credit.\nWhat You’ll Do\nYou’ll be the first voice many of our customers hear. You will be answering questions, solving problems, and helping people move forward with confidence. This role is structured, clear, and people-centered. If you like working to keep things running smoothly, this may be the right place for you.\nThis isn’t a high-pressure call center. It’s a close-knit team that values accuracy, consistency, and doing the right thing the first time. Our team are known for their professionalism, empathy, and ability to keep things organized… even when it’s busy.\nWhat You Bring\nYou follow through on every detail, every time\nYou stay calm and professional under pressure\nYou prefer a clear process and a stable work rhythm\nYou take pride in accurate paperwork and well-documented customer records\nYou enjoy being part of a supportive, down-to-earth team\nYou care about helping customers… even if it means going the extra mile\nDay-to-Day Responsibilities\nAnswer inbound calls and respond to email inquiries\nWalk customers through loan processes or account questions\nProcess payments, paperwork, and data updates\nEscalate issues when needed and follow up to ensure resolution\nKeep accurate notes and maintain clean customer records\nCommunicate clearly with branch staff and internal teams to keep everything aligned\nWhy You’ll Love It Here\nWe’re a stable, growing business with a strong reputation\nWe move quickly, but we don’t cut corners\nYou’ll work with people who support each other and take pride in great service\nExpectations are clear, training is thorough, and feedback is constructive\nThere’s room to grow and develop your skills\nWhat We Offer\nCompetitive compensation\nBenefits that reward your reliability and performance\nA close-knit culture built on integrity, trust, and follow-through\nA steady pace and a supportive team environment\nIf you're someone who takes pride in doing quality work, thrives in a steady rhythm, and wants to make a real difference for customers, we’d love to hear from you.\nApply today and be part of a company where follow-through, teamwork, and customer service truly matter. Use the link below to fill out our Culture Index survey for quicker turn around.\nhttps://go.cultureindex.com/p/07jZyczeZaza4gxxzj6P\nJob Type: Full-time\nPay: $15.00 - $18.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nShift:\nDay shift\nExperience:\nCustomer service: 1 year (Preferred)\nAbility to Commute:\nKill Devil Hills, NC 27948 (Required)\nAbility to Relocate:\nKill Devil Hills, NC 27948: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-08-12T13:51:43.471Z","dateModified":"2026-08-12T13:51:43.471Z","hiringOrganization":{"@type":"Organization","name":"Atlantic Financial Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kill Devil Hills","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ac1cd6761bf7bcd3aaae00a6"},"url":"https://jobsearcher.com/jobs/ac1cd6761bf7bcd3aaae00a6"}}