{"schemaVersion":"jobsearcher.job.v1","id":"abfd63368732cae7b178bdfc","url":"https://jobsearcher.com/jobs/abfd63368732cae7b178bdfc","canonicalUrl":"https://jobsearcher.com/jobs/abfd63368732cae7b178bdfc","title":"Level 2 Support Technician","description":"At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.\n\nOur client is currently seeking a qualified Level 2 Support Technician to join their team onsite in Olean, NY and provide end-user support. Manufacturing / Warehouse or supply chain environment experience a big plus. Must have own vehicle for possible driving to different locations in and around the city. Day shift schedule and must be willing to work some OT, ON CALL, and after-hours.\n\nDuties and Responsibilities:\nDeliver a deskside service to the client for support on the laptop / desktop related hardware / software break fix incidents\nDeploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity software, for internal users at the site\nProvide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacements\nProvide \"Smart Hands” support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT team\nAssist client's IT team with network and infrastructure initiatives, including hardware and systems administration\nParticipate in meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory & risk assessment, and disaster recovery related activities at the site\nTake appropriate action in the event of non-compliance with security requirements as guided by the client IT support teams\nAsset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by client\n\nSkills and Qualifications:\nMust have experience with Windows 10 and 11\nPrior experience with a ticketing system required (preferably ServiceNow)\nExcellent communication and interpersonal skills a must\nMust be able to lift up to 25 lbs. solo and 50 lbs. with a partner\nMay be required to walk / sit / stand / crawl / kneel for extended periods\n\nWage Range:\nThe rate for this position is between $22.50 - $33.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.\n\nBenefits:\nThe Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.\n\nThe compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.\n\nW2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.\n\nCompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.\n\n#INDCCStaffing","company":"CompuCom","rawCompany":"compucom","city":"Olean","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:39:07.236Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Level 2 Support Technician","description":"At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.\n\nOur client is currently seeking a qualified Level 2 Support Technician to join their team onsite in Olean, NY and provide end-user support. Manufacturing / Warehouse or supply chain environment experience a big plus. Must have own vehicle for possible driving to different locations in and around the city. Day shift schedule and must be willing to work some OT, ON CALL, and after-hours.\n\nDuties and Responsibilities:\nDeliver a deskside service to the client for support on the laptop / desktop related hardware / software break fix incidents\nDeploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity software, for internal users at the site\nProvide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacements\nProvide \"Smart Hands” support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT team\nAssist client's IT team with network and infrastructure initiatives, including hardware and systems administration\nParticipate in meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory & risk assessment, and disaster recovery related activities at the site\nTake appropriate action in the event of non-compliance with security requirements as guided by the client IT support teams\nAsset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by client\n\nSkills and Qualifications:\nMust have experience with Windows 10 and 11\nPrior experience with a ticketing system required (preferably ServiceNow)\nExcellent communication and interpersonal skills a must\nMust be able to lift up to 25 lbs. solo and 50 lbs. with a partner\nMay be required to walk / sit / stand / crawl / kneel for extended periods\n\nWage Range:\nThe rate for this position is between $22.50 - $33.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.\n\nBenefits:\nThe Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.\n\nThe compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.\n\nW2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.\n\nCompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.\n\n#INDCCStaffing","datePosted":"2026-04-14T10:39:07.236Z","dateModified":"2026-04-14T10:39:07.236Z","hiringOrganization":{"@type":"Organization","name":"CompuCom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Olean","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"abfd63368732cae7b178bdfc"},"url":"https://jobsearcher.com/jobs/abfd63368732cae7b178bdfc"}}