{"schemaVersion":"jobsearcher.job.v1","id":"abf355d28e2520ff448cb73a","url":"https://jobsearcher.com/jobs/abf355d28e2520ff448cb73a","canonicalUrl":"https://jobsearcher.com/jobs/abf355d28e2520ff448cb73a","title":"Analyst Sr., Operational Performance & Analytics","description":"The Sr. Analyst, Operational Performance & Analytics, serves as the analytical backbone of the Destinations Operational Excellence function. Reporting to the Sr. Director, Destinations Operational Excellence, this role develops and maintains the performance management tools, dashboards, analyses, and executive-ready insights required to improve destination OPEX performance, labor productivity, CAPEX prioritization, destination experience analytics, and operating discipline across Carnival Corporation's destination portfolio. The role provides direct analytical support for the Manning Optimization Initiative, including labor productivity models, staffing benchmarks, savings tracking, and guest experience impact monitoring. The Sr. Analyst also supports the Destination Experience agenda through analysis of Voice of Customer trends, guest journey pain points, on-premise paid experience utilization, capacity, allocations, and experience-related business cases. The role is expected to be AI-native, using approved AI tools and modern analytics techniques to improve speed, quality, automation, and insight generation across reporting, analysis, and decision support. The Sr. Analyst partners with Finance, destination teams, brands, and internal stakeholders to convert operational, financial, and guest experience data into clear recommendations, performance routines, and action tracking. This position is critical to ensuring Destinations Operational Excellence can manage the destination portfolio with consistent visibility, fact-based decisions, and measurable improvement.\n\nResponsibilities\n\nOperational Performance Analytics & KPI Management:\n\nDevelop and maintain destination performance dashboards and scorecards to track OPEX, guest counts, ship calls, labor, revenue, expenditure, guest satisfaction, and other operational KPIs.\n\nBuild and maintain the KPI architecture required for monthly performance reviews, executive reporting, and cross-destination benchmarking.\n\nIdentify key drivers of performance variance and translate data into clear insights, risks, and recommended actions.\n\nPrepare performance review materials and support recurring governance routines with the Sr. Director, Finance, and destination leadership.\n\nTrack action items, owners, due dates, risks, and progress against performance improvement plans.\n\nUse approved AI-enabled tools, where appropriate, to accelerate analysis, summarize trends, improve reporting quality, and identify potential patterns or opportunities.\n\nManning Optimization Initiative & Labor Productivity Analytics:\n\nProvide analytical support for the Manning Optimization Initiative, a critical portfolio-level efficiency initiative directly owned by the Sr. Director, Destinations Operational Excellence.\n\nDevelop labor productivity models, demand-based staffing analyses, call-day benchmarks, and destination/function-level comparisons.\n\nAnalyze labor hours, scheduling patterns, guest volumes, service levels, and operating requirements to identify productivity opportunities.\n\nTrack savings opportunities, implementation progress, and realized benefits in partnership with Finance and destination teams.\n\nMonitor potential guest experience or service delivery impacts associated with labor productivity changes.\n\nOPEX / CAPEX Planning, Business Cases & Financial Performance Support:\n\nSupport destination OPEX and CAPEX planning with data, analysis, assumptions, and financial performance insights.\n\nPartner with Finance and destination teams to validate forecasts, business cases, savings assumptions, and investment priorities.\n\nAnalyze actuals versus budget, forecast accuracy, cost trends, and performance drivers across destinations.\n\nSupport evaluation of efficiency-related CAPEX and continuous improvement initiatives, including ROI, payback, and operating impact.\n\nDevelop executive-ready analyses and recommendations to support planning, prioritization, and decision-making.\n\nOperational Management System, Destination Experience Analytics & Continuous Improvement Support:\n\nBuild the measurement and reporting mechanisms that support the Operational Management System, including SOP compliance, readiness checks, corrective action tracking, and performance review outputs.\n\nSupport the Process Improvement & Destination Experience Analyst by providing data to prioritize process redesign, SOP improvements, and field implementation actions.\n\nProvide analytical support to the Destination Experience agenda, including Voice of Customer trends, guest journey pain points, on-premise paid experience utilization, capacity, allocations, and experience-related CAPEX/business case support.\n\nQuantify the impact of continuous improvement initiatives and maintain visibility into value captured, implementation status, and open risks.\n\nDevelop analyses related to guest journey friction points, queue performance, capacity utilization, and operational bottlenecks where they affect cost, service delivery, or guest experience.\n\nApply AI-native ways of working to streamline data preparation, automate recurring analysis, synthesize qualitative feedback, and improve the speed and quality of insight generation.\n\nMaintain data quality discipline, documentation, and reporting consistency across recurring performance tools.\n\nPerforms other duties as assigned\n\nRequirements\n\nHigh School Diploma or GED\n\nBachelor’s Degree and/or Master's Degree Preferred in Industrial Engineering, Business Analytics, Finance, Data Science, Business Administration, Operations Management, AI / Analytics, or a similar field.\n\nPower BI, advanced Excel, data analytics, financial modeling, AI / automation tools, or project management certification preferred but not required.\n\nThis position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.\n\nAt Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:\n\nHealth Benefits:\n\nCost-effective medical, dental and vision plans\n\nEmployee Assistance Program and other mental health resources\n\nAdditional programs include company paid term life insurance and disability coverage\n\nFinancial Benefits:\n\n401(k) plan that includes a company match\n\nEmployee Stock Purchase plan\n\nPaid Time Off:\n\nHolidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.\n\nVacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.\n\nSick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.\n\nOther Benefits:\n\nComplementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends\n\nPersonal and professional learning and development resources including tuition reimbursement\n\n#Corp\n\n#LI-EJ1\n\n#LI-Hybrid\n\nAbout Us\n\nCarnival Corporation is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.\n\nJoin us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.\n\nIn addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.\n\nCarnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.\n\nhttps://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf\n\nhttps://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf","company":"Cclabg","rawCompany":"cclabg","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-06T15:42:43.475Z","occupations":[{"code":"15-2031.00","title":"Operations Research Analysts","slug":"operations-research-analysts"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"}],"industries":[{"code":"713110","title":"Amusement and Theme Parks","slug":"amusement-and-theme-parks"},{"code":"551114","title":"Corporate, Subsidiary, and Regional Managing Offices","slug":"corporate-subsidiary-and-regional-managing-offices"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Analyst Sr., Operational Performance & Analytics","description":"The Sr. Analyst, Operational Performance & Analytics, serves as the analytical backbone of the Destinations Operational Excellence function. Reporting to the Sr. Director, Destinations Operational Excellence, this role develops and maintains the performance management tools, dashboards, analyses, and executive-ready insights required to improve destination OPEX performance, labor productivity, CAPEX prioritization, destination experience analytics, and operating discipline across Carnival Corporation's destination portfolio. The role provides direct analytical support for the Manning Optimization Initiative, including labor productivity models, staffing benchmarks, savings tracking, and guest experience impact monitoring. The Sr. Analyst also supports the Destination Experience agenda through analysis of Voice of Customer trends, guest journey pain points, on-premise paid experience utilization, capacity, allocations, and experience-related business cases. The role is expected to be AI-native, using approved AI tools and modern analytics techniques to improve speed, quality, automation, and insight generation across reporting, analysis, and decision support. The Sr. Analyst partners with Finance, destination teams, brands, and internal stakeholders to convert operational, financial, and guest experience data into clear recommendations, performance routines, and action tracking. This position is critical to ensuring Destinations Operational Excellence can manage the destination portfolio with consistent visibility, fact-based decisions, and measurable improvement.\n\nResponsibilities\n\nOperational Performance Analytics & KPI Management:\n\nDevelop and maintain destination performance dashboards and scorecards to track OPEX, guest counts, ship calls, labor, revenue, expenditure, guest satisfaction, and other operational KPIs.\n\nBuild and maintain the KPI architecture required for monthly performance reviews, executive reporting, and cross-destination benchmarking.\n\nIdentify key drivers of performance variance and translate data into clear insights, risks, and recommended actions.\n\nPrepare performance review materials and support recurring governance routines with the Sr. Director, Finance, and destination leadership.\n\nTrack action items, owners, due dates, risks, and progress against performance improvement plans.\n\nUse approved AI-enabled tools, where appropriate, to accelerate analysis, summarize trends, improve reporting quality, and identify potential patterns or opportunities.\n\nManning Optimization Initiative & Labor Productivity Analytics:\n\nProvide analytical support for the Manning Optimization Initiative, a critical portfolio-level efficiency initiative directly owned by the Sr. Director, Destinations Operational Excellence.\n\nDevelop labor productivity models, demand-based staffing analyses, call-day benchmarks, and destination/function-level comparisons.\n\nAnalyze labor hours, scheduling patterns, guest volumes, service levels, and operating requirements to identify productivity opportunities.\n\nTrack savings opportunities, implementation progress, and realized benefits in partnership with Finance and destination teams.\n\nMonitor potential guest experience or service delivery impacts associated with labor productivity changes.\n\nOPEX / CAPEX Planning, Business Cases & Financial Performance Support:\n\nSupport destination OPEX and CAPEX planning with data, analysis, assumptions, and financial performance insights.\n\nPartner with Finance and destination teams to validate forecasts, business cases, savings assumptions, and investment priorities.\n\nAnalyze actuals versus budget, forecast accuracy, cost trends, and performance drivers across destinations.\n\nSupport evaluation of efficiency-related CAPEX and continuous improvement initiatives, including ROI, payback, and operating impact.\n\nDevelop executive-ready analyses and recommendations to support planning, prioritization, and decision-making.\n\nOperational Management System, Destination Experience Analytics & Continuous Improvement Support:\n\nBuild the measurement and reporting mechanisms that support the Operational Management System, including SOP compliance, readiness checks, corrective action tracking, and performance review outputs.\n\nSupport the Process Improvement & Destination Experience Analyst by providing data to prioritize process redesign, SOP improvements, and field implementation actions.\n\nProvide analytical support to the Destination Experience agenda, including Voice of Customer trends, guest journey pain points, on-premise paid experience utilization, capacity, allocations, and experience-related CAPEX/business case support.\n\nQuantify the impact of continuous improvement initiatives and maintain visibility into value captured, implementation status, and open risks.\n\nDevelop analyses related to guest journey friction points, queue performance, capacity utilization, and operational bottlenecks where they affect cost, service delivery, or guest experience.\n\nApply AI-native ways of working to streamline data preparation, automate recurring analysis, synthesize qualitative feedback, and improve the speed and quality of insight generation.\n\nMaintain data quality discipline, documentation, and reporting consistency across recurring performance tools.\n\nPerforms other duties as assigned\n\nRequirements\n\nHigh School Diploma or GED\n\nBachelor’s Degree and/or Master's Degree Preferred in Industrial Engineering, Business Analytics, Finance, Data Science, Business Administration, Operations Management, AI / Analytics, or a similar field.\n\nPower BI, advanced Excel, data analytics, financial modeling, AI / automation tools, or project management certification preferred but not required.\n\nThis position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.\n\nAt Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:\n\nHealth Benefits:\n\nCost-effective medical, dental and vision plans\n\nEmployee Assistance Program and other mental health resources\n\nAdditional programs include company paid term life insurance and disability coverage\n\nFinancial Benefits:\n\n401(k) plan that includes a company match\n\nEmployee Stock Purchase plan\n\nPaid Time Off:\n\nHolidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.\n\nVacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.\n\nSick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.\n\nOther Benefits:\n\nComplementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends\n\nPersonal and professional learning and development resources including tuition reimbursement\n\n#Corp\n\n#LI-EJ1\n\n#LI-Hybrid\n\nAbout Us\n\nCarnival Corporation is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.\n\nJoin us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.\n\nIn addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.\n\nCarnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.\n\nhttps://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf\n\nhttps://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf","datePosted":"2026-08-06T15:42:43.475Z","dateModified":"2026-08-06T15:42:43.475Z","hiringOrganization":{"@type":"Organization","name":"Cclabg","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"abf355d28e2520ff448cb73a"},"url":"https://jobsearcher.com/jobs/abf355d28e2520ff448cb73a"}}