Field Engineer

WHO WE ARE: Through our offering of furniture, walls, and audio-visual solutions, the I3 Group is on a mission to transform the way people work, learn and heal across the Midwest. Our company is fueled by the synergy of two Certified Platinum MillerKnoll dealers, Interior Investments (IL, WI, MO) and Intereum (MN). The I3 Group places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest. OUR CORE VALUES: Accountable | Resilient| Service | Passion ACCOUNTABILITIES: Proficiency in Crestron, Biamp, QSC, Logitech, Tealink, Poly, and Cisco Configure AV solutions documented in SOW Network UC proficiency Commission and final testing Final documentation Train and support WHAT YOU’LL BE DOING: Train and support Field Engineers and Technicians on all projects. Responsible for ensuring proper installation of integrated systems, quality control of AV infrastructure, testing and final calibrations. Interface with client to include demonstration of new system operations, and client training. Commission AV systems, troubleshoot and optimize, including final testing and turnover of integrated systems to clients. Independently program large scale projects both audio and video. Interpret and create code in DSP and audio structures. Develop and write test reports with a working understanding of testing equipment. Maintain clean and safe worksite. Attend a variety of internal meetings and customer meetings as required. Promote quality improvement to enhance the services provided to clients. Stay up to date with current technologies and industry software. Maintain confidentiality and discretion with client list and information. Travel nationally - 40%. Weekend work - historically low levels but potential travel days. WHAT YOU SHOULD HAVE: 3 + years as Field Engineer. CTS and CTS-I Certification. Q-SYS Designer and QSC DSP systems level 3 preferred. Experience deploying and troubleshooting Crestron Flex System MTR and Zoom room kits. Working knowledge of Biamp, Tesira Forte DSP systems. Intermediate understanding of audio and video signal flow. Ability to load Crestron code to processors, troubleshoot Crestron systems and working knowledge of Toolbox. Experience working with networked audio, PTP management and Dante controller. Proven ability to commission commercial AV and train clients on system function. Experience with video switching systems: Crestron and Extron. Ability to configure Extron equipment with Extron Product Configurator software. Knowledge of installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates and interfaces (audio, video, control, and networking). Knowledge of terminations including, but not limited to, audio, video, control, and network connectors. Ability to understand schematics and utilize diagnostics. Excellent verbal and written communication. Valid driver’s license and insurable driving record required. Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft. Comfortable working in ceilings and tight spaces. Exhibit Intereum’s Core Values. WHAT WE BRING TO THE TABLE: A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement. Quarterly All Company Meetings Paid Holidays Paid Time Off Paid Parental Leave Medical, Dental and Vision Benefits Seasonal Onsite Flu Shot Clinic Employer Paid Long Term Disability and Life Insurance 401K with employer match Community Service opportunities Company social hours Ability to use your talents and strengths to make a positive impact Job Type: Full-time Pay: $34.00 - $42.00 per hour Expected hours: 40 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Compensation Package: Overtime pay Schedule: Day shift Monday to Friday Overtime Ability to Relocate: Minneapolis-Saint Paul, MN: Relocate before starting work (Preferred) Work Location: On the road