{"schemaVersion":"jobsearcher.job.v1","id":"abda3fb30a4ef182adbcc830","url":"https://jobsearcher.com/jobs/abda3fb30a4ef182adbcc830","canonicalUrl":"https://jobsearcher.com/jobs/abda3fb30a4ef182adbcc830","title":"Solutions Ops Lead: ProServ & SE, Salesforce & Analytics","description":"A leading customer service AI company in San Francisco is seeking a Solutions Operations Manager to enhance operational efficiency within their Professional Services and Solutions Engineering teams. This role involves designing processes, analyzing metrics, and collaborating across departments to improve service delivery. Candidates should have over 5 years of experience in a similar environment, strong project management skills, and be adept in Salesforce and data analytics. A hybrid working model is offered, reflecting a commitment to flexibility and collaboration.\r\nJ-18808-Ljbffr","company":"Intercom","rawCompany":"intercom","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T07:56:30.222Z","occupations":[{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Ops Lead: ProServ & SE, Salesforce & Analytics","description":"A leading customer service AI company in San Francisco is seeking a Solutions Operations Manager to enhance operational efficiency within their Professional Services and Solutions Engineering teams. This role involves designing processes, analyzing metrics, and collaborating across departments to improve service delivery. Candidates should have over 5 years of experience in a similar environment, strong project management skills, and be adept in Salesforce and data analytics. A hybrid working model is offered, reflecting a commitment to flexibility and collaboration.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T07:56:30.222Z","dateModified":"2026-04-09T07:56:30.222Z","hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"abda3fb30a4ef182adbcc830"},"url":"https://jobsearcher.com/jobs/abda3fb30a4ef182adbcc830"}}