{"schemaVersion":"jobsearcher.job.v1","id":"ab447f2295eabfa2b723f45b","url":"https://jobsearcher.com/jobs/ab447f2295eabfa2b723f45b","canonicalUrl":"https://jobsearcher.com/jobs/ab447f2295eabfa2b723f45b","title":"Customer Service Representative","description":"Position Summary:\nThe Account Manager is responsible for serving as the primary customer liaison on all production jobs and for providing back up for sales executives to meet our customers' requirements.\n\nEssential Duties Include:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.\nCommunicates with customers through various channels while acknowledging and resolving customer inquiries.\nEntering job specifications into system to generate detailed job tickets utilizing knowledge of production process, machine capabilities and industry terminology.\nGenerates prices quotes and estimates in collaboration with estimating and sales departments.\nWorks with customers and pre-press department on art and graphic files.\nMonitors job throughout production stages to meet target ship dates and communicates status of jobs to sales staff and customers.\n\nEducation and Experience:\nHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.\n1-2 years of customer support or client services position, within a mid-sized business, custom manufacturing business preferred.\nComputer experience and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, TEAMs, and the ability to learn new software as needed.\nAbility to learn basic production and workflow processes, machine capabilities and industry terminology.\nDemonstrated ability of excellent written and verbal communication skills, organizational skills, ability to handle numerous projects, prioritize workload, work with minimum supervision with fast-paced expectations and accountabilities.","company":"Priority Envelope","rawCompany":"priority envelope","city":"Lenexa","state":"KS","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:54:52.675Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541820","title":"Public Relations Agencies","slug":"public-relations-agencies"},{"code":"561492","title":"Court Reporting and Stenotype Services","slug":"court-reporting-and-stenotype-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Position Summary:\nThe Account Manager is responsible for serving as the primary customer liaison on all production jobs and for providing back up for sales executives to meet our customers' requirements.\n\nEssential Duties Include:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.\nCommunicates with customers through various channels while acknowledging and resolving customer inquiries.\nEntering job specifications into system to generate detailed job tickets utilizing knowledge of production process, machine capabilities and industry terminology.\nGenerates prices quotes and estimates in collaboration with estimating and sales departments.\nWorks with customers and pre-press department on art and graphic files.\nMonitors job throughout production stages to meet target ship dates and communicates status of jobs to sales staff and customers.\n\nEducation and Experience:\nHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.\n1-2 years of customer support or client services position, within a mid-sized business, custom manufacturing business preferred.\nComputer experience and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, TEAMs, and the ability to learn new software as needed.\nAbility to learn basic production and workflow processes, machine capabilities and industry terminology.\nDemonstrated ability of excellent written and verbal communication skills, organizational skills, ability to handle numerous projects, prioritize workload, work with minimum supervision with fast-paced expectations and accountabilities.","datePosted":"2026-04-12T20:54:52.675Z","dateModified":"2026-04-12T20:54:52.675Z","hiringOrganization":{"@type":"Organization","name":"Priority Envelope","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lenexa","addressRegion":"KS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ab447f2295eabfa2b723f45b"},"url":"https://jobsearcher.com/jobs/ab447f2295eabfa2b723f45b"}}