Operations Manager

Company Description Crothall Healthcare, part of Compass Group USA, is a leading provider of healthcare support services, enabling hospitals and health systems across the nation to focus on patient care. With services such as Environmental Services, Healthcare Technology Solutions, Patient Transportation, Facilities Management, and more, we enhance operational efficiency in various healthcare settings. Recognized by multiple esteemed organizations like Modern Healthcare and Becker’s, we take pride in our supportive company culture that values employees as our greatest asset. At Crothall, we provide opportunities for personal and professional growth with comprehensive benefits and resources, fostering a positive work environment. Join us in our mission to support those who care for patients, caregivers, and communities. Role Description We are seeking an Operations Manager to lead and oversee daily operational activities at our Cincinnati, OH location. This is a full-time, on-site role responsible for managing team performance, optimizing processes, and ensuring service excellence in line with company standards. The Operations Manager will develop and maintain staff schedules, foster employee engagement, and ensure compliance with safety and quality standards. Collaboration with partners and clients to enhance service delivery outcomes will also be a key aspect of the role. Moreover, the candidate will contribute to process improvements, resource allocation, and overall organizational success. Qualifications Strong leadership, team management, and conflict resolution skillsProficiency in operational planning, resource allocation, and performance monitoringExperience in compliance, safety protocols, and quality standards within the healthcare sectorExcellent communication, problem-solving, and decision-making abilitiesExperience in project management or process improvement strategies is a plusAbility to work effectively in an on-site environment, maintaining strong client and team relationshipsBachelor’s degree in Business Administration, Healthcare Management, or a related field preferredFlexibility, dedication, and a passion for contributing to the healthcare industry