{"schemaVersion":"jobsearcher.job.v1","id":"aafd8f9565c852cd6495f981","url":"https://jobsearcher.com/jobs/aafd8f9565c852cd6495f981","canonicalUrl":"https://jobsearcher.com/jobs/aafd8f9565c852cd6495f981","title":"Customer Programs Executive","description":"FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.\nFDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.\nWhy Work Here? At FDH Aero, we understand that the strength of our brand comes from our people.\nWe invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.\nOur values guide everything we do:\nWe Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.\nWe Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.\nWe are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.\nWe Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.\nWe Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.\nWe Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.\nAs a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.\nWe Are Looking For The Customer Programs Executive is responsible for overseeing and managing all aspects of customer programs. They will play a crucial role in driving sales and ensuring customer satisfaction. This position requires a deep understanding of aerospace products, and industry trends, excellent communication skills, and the ability to build and maintain strong relationships with customers. The Customer Programs Executive collaborates with various departments to meet customer needs and achieve business goals.\nWhat You'll Do (Responsibilities) Build and maintain strong relationships with aerospace customers\nCoordinate procurement/replenishment efforts and more for LTAs\nAct as the main point of contact for key accounts, addressing their inquiries and concerns promptly\nRegularly engage with customers to understand their needs, provide updates on products, and gather feedback\nOversee the execution of customer programs from inception to completion\nGenerate KPI data\nMonitor program timelines, budgets, and deliverables, and make adjustments as needed\nStay abreast of industry trends, competitor activities, and market conditions\nConduct market research to identify potential customers and areas for business growth\nProvide regular reports on market intelligence to the leadership team\nDevelop and manage budgets for customer programs and sales initiatives\nTrack expenses and report on financial performance to senior management\nEnsure compliance with industry regulations and standards\nStay informed about changes in regulations that may impact customer programs\nLead contract negotiations with customers, ensuring terms and conditions are favourable and aligned with company goals\nMonitor customer satisfaction levels and address any issues promptly\nWork proactively to enhance the overall customer experience and loyalty\nCollaborate with internal teams to ensure a seamless customer experience\nProvide training and support to the sales team regarding customer programs\nWhat You Bring (Qualifications & Skills): Bachelor's degree in Business, Sales, Engineering, or a related field (MBA is a plus)\nProven experience in aerospace sales, account management, or program management\nStrong understanding of aerospace products and industry regulations\nExcellent communication and interpersonal skills\nDemonstrated ability to develop and maintain strong customer relationships\nProven track record of meeting or exceeding sales targets\nStrategic thinking and problem-solving skills\nAbility to travel as required\nFDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.\n\n#J-18808-Ljbffr","company":"Fdh Electronics","rawCompany":"fdh electronics","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-29T03:09:39.896Z","occupations":[{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1121.00","title":"Meeting, Convention, and Event Planners","slug":"meeting-convention-and-event-planners"}],"industries":[{"code":"336413","title":"Other Aircraft Parts and Auxiliary Equipment Manufacturing","slug":"other-aircraft-parts-and-auxiliary-equipment-manufacturing"},{"code":"488190","title":"Other Support Activities for Air Transportation","slug":"other-support-activities-for-air-transportation"},{"code":"336411","title":"Aircraft Manufacturing","slug":"aircraft-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Programs Executive","description":"FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.\nFDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.\nWhy Work Here? At FDH Aero, we understand that the strength of our brand comes from our people.\nWe invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.\nOur values guide everything we do:\nWe Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.\nWe Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.\nWe are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.\nWe Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.\nWe Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.\nWe Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.\nAs a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.\nWe Are Looking For The Customer Programs Executive is responsible for overseeing and managing all aspects of customer programs. They will play a crucial role in driving sales and ensuring customer satisfaction. This position requires a deep understanding of aerospace products, and industry trends, excellent communication skills, and the ability to build and maintain strong relationships with customers. The Customer Programs Executive collaborates with various departments to meet customer needs and achieve business goals.\nWhat You'll Do (Responsibilities) Build and maintain strong relationships with aerospace customers\nCoordinate procurement/replenishment efforts and more for LTAs\nAct as the main point of contact for key accounts, addressing their inquiries and concerns promptly\nRegularly engage with customers to understand their needs, provide updates on products, and gather feedback\nOversee the execution of customer programs from inception to completion\nGenerate KPI data\nMonitor program timelines, budgets, and deliverables, and make adjustments as needed\nStay abreast of industry trends, competitor activities, and market conditions\nConduct market research to identify potential customers and areas for business growth\nProvide regular reports on market intelligence to the leadership team\nDevelop and manage budgets for customer programs and sales initiatives\nTrack expenses and report on financial performance to senior management\nEnsure compliance with industry regulations and standards\nStay informed about changes in regulations that may impact customer programs\nLead contract negotiations with customers, ensuring terms and conditions are favourable and aligned with company goals\nMonitor customer satisfaction levels and address any issues promptly\nWork proactively to enhance the overall customer experience and loyalty\nCollaborate with internal teams to ensure a seamless customer experience\nProvide training and support to the sales team regarding customer programs\nWhat You Bring (Qualifications & Skills): Bachelor's degree in Business, Sales, Engineering, or a related field (MBA is a plus)\nProven experience in aerospace sales, account management, or program management\nStrong understanding of aerospace products and industry regulations\nExcellent communication and interpersonal skills\nDemonstrated ability to develop and maintain strong customer relationships\nProven track record of meeting or exceeding sales targets\nStrategic thinking and problem-solving skills\nAbility to travel as required\nFDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.\n\n#J-18808-Ljbffr","datePosted":"2026-08-29T03:09:39.896Z","dateModified":"2026-08-29T03:09:39.896Z","hiringOrganization":{"@type":"Organization","name":"Fdh Electronics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"aafd8f9565c852cd6495f981"},"url":"https://jobsearcher.com/jobs/aafd8f9565c852cd6495f981"}}