{"schemaVersion":"jobsearcher.job.v1","id":"aae37395f87b64c57c838b02","url":"https://jobsearcher.com/jobs/aae37395f87b64c57c838b02","canonicalUrl":"https://jobsearcher.com/jobs/aae37395f87b64c57c838b02","title":"Program Manager Non-Tech 5","description":"BCforward is currently seeking a highly motivated Program Manager Non-Tech 5 Professional Job for an opportunity at Redmond WA Hybrid/ Onsite of 1 day a week!Position Title: Program Manager Non-Tech 5Location: Redmond WA Hybrid/ Onsite of 1 day a weekAnticipated Start Date: ASAPPlease note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: Contract of 12 months and potential chances of extensionJob Type: Contract and Hybrid/OnsitePay Range: $80 - $85/hr. on w2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Monday - Friday, 40 hoursTop Skills:Communications platforms (strong familiarity with SharePoint, email communications, and content publishing processes.) — 5+ yearsWorkflow automation (Power Automate or similar tools// evidence of designing workflows or systems (content intake, approvals, publishing, distribution), not just executing against them.) — 3+ yearsOperations / program management for content or communications systems (experience in communications or marketing communications operations, with hands-on ownership of platforms and publishing workflows.)— 7+ yearsDisqualifiers: Candidates with no enterprise communications systems experience will not be eligible for the role.Job Description: Service SummaryProvide leadership and ownership of Marketing Communications operations, channels, and delivery systems. This role is responsible for ensuring communications are clear, consistent, and delivered effectively at scale by designing and implementing the processes, tools, and workflows that support how the organization communicates.The role operates with high independence and partners closely with Communications leads to translate strategy and messaging into repeatable, high-quality execution across channels.Scope of Services:1) Communications systems and channel ownershipOwn end-to-end operations of internal communications channels and platforms, including:• SharePoint / intranet as the primary communications destination and source of truth• Email and newsletter distribution• Viva Engage as the amplification and engagement layer for communications• Survey and measurement toolsEnsure clear connection across channels (for example, email to SharePoint to Viva Engage) so communications land as a cohesive experience for employeesDefine and maintain standards for how content is published, structured, and consumedEnsure channel experience is consistent, usable, and aligned to business needs2) Scaled content operations and publishingOwn the publishing pipeline across all communications channelsEstablish and enforce standards for formatting, QA, and channel usageDesign repeatable workflows for content intake, production, approval, and publishingEnsure “last mile excellence” across all published materials (accuracy, consistency, usability)Partner with Communications leads to ensure content is tailored by audience and channelEnsure content is appropriately distributed and connected across channels, including how announcements surface on SharePoint and are amplified through Viva Engage3) Automation and workflow architecture (Power Automate + systems)Design and implement scalable workflows across communications processes using Power Automate and related Microsoft 365 capabilitiesIdentify manual or high-friction processes and redesign them into automated or system-driven workflowsBuild and maintain automation solutions across areas such as:Content intake, approval, and publishing across communications channelsDistribution and targetingCommunications performance tracking and reportingDocument and standardize workflows to ensure reusability across the team4) AI enablement across communications operationsDefine and implement practical applications of AI (for example, Copilot) across communications workflowsPartner with Communications leads to integrate AI into:Recurring content production (drafting, formatting, summarization)Reporting and insights generationKnowledge capture and reuse (for example, AMA outputs and recurring artifacts)Test, validate, and scale AI-assisted workflows that improve quality, speed, and consistencyDrive adoption of AI-enabled practices across the team5) Measurement, reporting, and insight systemsOwn measurement strategy for communications channels and programsDefine and standardize reporting frameworks across email, intranet, events, and surveysDeliver recurring reporting with clear, actionable insightsIdentify trends and opportunities to improve engagement and effectiveness6) Communications rhythm of business and coordinationOwn communications calendar and publishing cadence across the organizationTrack dependencies, timelines, approvals, and delivery across communications workstreamsProvide visibility into status, risks, and blockersEnsure alignment between stakeholders, timelines, and outputs7) Process design and continuous improvementEvaluate current communications workflows and identify opportunities for simplification and scaleRedesign processes to reduce manual effort, duplication, and inefficiencyEstablish clear operating models for how communications work is deliveredContinuously refine systems based on usage, feedback, and performance data8) Communications translation and consistencyTranslate communications strategies and priorities into structured execution plans (channels, timing, formats)Ensure consistency in how messages are delivered across channels and audiencesIdentify overlaps, gaps, or inefficiencies in communications delivery and recommend improvements9) Budget tracking systems and process designDefine and implement a centralized approach for tracking communications and event budgetsDesign standard processes, tools, and templates for budget trackingEnsure budget data is consistently captured and maintained across programs and eventsPartner with Event Management to ensure adoption of standardized processesImprove visibility, accuracy, and reporting of budget informationDeliverablesCommunications platform management and content publishingDocumented workflows and automation solutionsCommunications calendar and publishing cadenceMeasurement reports and insightsStandardized processes and documentationAI-assisted workflow implementationsRequired Skills and Experience7+ years’ experience in communications operations, marketing operations, or program managementExperience designing and implementing operational systems at scaleHands-on experience with SharePoint, Amplify, Power Automate or similar toolsExperience applying AI tools to improve workflowsStrong systems thinking and process design capabilityExperience working across complex stakeholder environmentsSuccess Criteria:Communications are delivered on time and aligned to channel purpose and audience needsMessaging is consistently executed across channels with minimal reworkThe team has clear, repeatable ways to translate communications plans into executionSystems and workflows improve the clarity and effectiveness of communications, not just efficiencyCommunications operations shift from manual execution to scalable, system-driven workflows through automation and AIReporting and measurement are consistent, reliable, and actively inform decisions Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.","company":"BCforward","rawCompany":"bcforward","city":"Redmond","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-06-13T23:06:51.887Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2032.00","title":"Public Relations Managers","slug":"public-relations-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager Non-Tech 5","description":"BCforward is currently seeking a highly motivated Program Manager Non-Tech 5 Professional Job for an opportunity at Redmond WA Hybrid/ Onsite of 1 day a week!Position Title: Program Manager Non-Tech 5Location: Redmond WA Hybrid/ Onsite of 1 day a weekAnticipated Start Date: ASAPPlease note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: Contract of 12 months and potential chances of extensionJob Type: Contract and Hybrid/OnsitePay Range: $80 - $85/hr. on w2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Monday - Friday, 40 hoursTop Skills:Communications platforms (strong familiarity with SharePoint, email communications, and content publishing processes.) — 5+ yearsWorkflow automation (Power Automate or similar tools// evidence of designing workflows or systems (content intake, approvals, publishing, distribution), not just executing against them.) — 3+ yearsOperations / program management for content or communications systems (experience in communications or marketing communications operations, with hands-on ownership of platforms and publishing workflows.)— 7+ yearsDisqualifiers: Candidates with no enterprise communications systems experience will not be eligible for the role.Job Description: Service SummaryProvide leadership and ownership of Marketing Communications operations, channels, and delivery systems. This role is responsible for ensuring communications are clear, consistent, and delivered effectively at scale by designing and implementing the processes, tools, and workflows that support how the organization communicates.The role operates with high independence and partners closely with Communications leads to translate strategy and messaging into repeatable, high-quality execution across channels.Scope of Services:1) Communications systems and channel ownershipOwn end-to-end operations of internal communications channels and platforms, including:• SharePoint / intranet as the primary communications destination and source of truth• Email and newsletter distribution• Viva Engage as the amplification and engagement layer for communications• Survey and measurement toolsEnsure clear connection across channels (for example, email to SharePoint to Viva Engage) so communications land as a cohesive experience for employeesDefine and maintain standards for how content is published, structured, and consumedEnsure channel experience is consistent, usable, and aligned to business needs2) Scaled content operations and publishingOwn the publishing pipeline across all communications channelsEstablish and enforce standards for formatting, QA, and channel usageDesign repeatable workflows for content intake, production, approval, and publishingEnsure “last mile excellence” across all published materials (accuracy, consistency, usability)Partner with Communications leads to ensure content is tailored by audience and channelEnsure content is appropriately distributed and connected across channels, including how announcements surface on SharePoint and are amplified through Viva Engage3) Automation and workflow architecture (Power Automate + systems)Design and implement scalable workflows across communications processes using Power Automate and related Microsoft 365 capabilitiesIdentify manual or high-friction processes and redesign them into automated or system-driven workflowsBuild and maintain automation solutions across areas such as:Content intake, approval, and publishing across communications channelsDistribution and targetingCommunications performance tracking and reportingDocument and standardize workflows to ensure reusability across the team4) AI enablement across communications operationsDefine and implement practical applications of AI (for example, Copilot) across communications workflowsPartner with Communications leads to integrate AI into:Recurring content production (drafting, formatting, summarization)Reporting and insights generationKnowledge capture and reuse (for example, AMA outputs and recurring artifacts)Test, validate, and scale AI-assisted workflows that improve quality, speed, and consistencyDrive adoption of AI-enabled practices across the team5) Measurement, reporting, and insight systemsOwn measurement strategy for communications channels and programsDefine and standardize reporting frameworks across email, intranet, events, and surveysDeliver recurring reporting with clear, actionable insightsIdentify trends and opportunities to improve engagement and effectiveness6) Communications rhythm of business and coordinationOwn communications calendar and publishing cadence across the organizationTrack dependencies, timelines, approvals, and delivery across communications workstreamsProvide visibility into status, risks, and blockersEnsure alignment between stakeholders, timelines, and outputs7) Process design and continuous improvementEvaluate current communications workflows and identify opportunities for simplification and scaleRedesign processes to reduce manual effort, duplication, and inefficiencyEstablish clear operating models for how communications work is deliveredContinuously refine systems based on usage, feedback, and performance data8) Communications translation and consistencyTranslate communications strategies and priorities into structured execution plans (channels, timing, formats)Ensure consistency in how messages are delivered across channels and audiencesIdentify overlaps, gaps, or inefficiencies in communications delivery and recommend improvements9) Budget tracking systems and process designDefine and implement a centralized approach for tracking communications and event budgetsDesign standard processes, tools, and templates for budget trackingEnsure budget data is consistently captured and maintained across programs and eventsPartner with Event Management to ensure adoption of standardized processesImprove visibility, accuracy, and reporting of budget informationDeliverablesCommunications platform management and content publishingDocumented workflows and automation solutionsCommunications calendar and publishing cadenceMeasurement reports and insightsStandardized processes and documentationAI-assisted workflow implementationsRequired Skills and Experience7+ years’ experience in communications operations, marketing operations, or program managementExperience designing and implementing operational systems at scaleHands-on experience with SharePoint, Amplify, Power Automate or similar toolsExperience applying AI tools to improve workflowsStrong systems thinking and process design capabilityExperience working across complex stakeholder environmentsSuccess Criteria:Communications are delivered on time and aligned to channel purpose and audience needsMessaging is consistently executed across channels with minimal reworkThe team has clear, repeatable ways to translate communications plans into executionSystems and workflows improve the clarity and effectiveness of communications, not just efficiencyCommunications operations shift from manual execution to scalable, system-driven workflows through automation and AIReporting and measurement are consistent, reliable, and actively inform decisions Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.","datePosted":"2026-06-13T23:06:51.887Z","dateModified":"2026-06-13T23:06:51.887Z","hiringOrganization":{"@type":"Organization","name":"BCforward","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Redmond","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"aae37395f87b64c57c838b02"},"url":"https://jobsearcher.com/jobs/aae37395f87b64c57c838b02"}}