{"schemaVersion":"jobsearcher.job.v1","id":"aaa7354096c1c61e044bf756","url":"https://jobsearcher.com/jobs/aaa7354096c1c61e044bf756","canonicalUrl":"https://jobsearcher.com/jobs/aaa7354096c1c61e044bf756","title":"Documentum Developer","description":"Global Product Technical Support Engineer Description/Comment: Provide on-site service support, including installation, repair, modifications, and preventive maintenance for in-house instrumentation. Complete documentation for all service activities.\r\nReview products and distribute troubleshooting aids for field personnel.\r\nDocument and distribute technical information regarding resolutions to field problems, hardware and software changes, and product quality improvements.\r\nDetermine appropriate preventive maintenance procedures, parts kits, and schedules to ensure effective ongoing instrument maintenance.\r\nReview service manual documentation to ensure accuracy and current revision levels.\r\nPerform in-house testing of hardware and software changes prior to distribution.\r\nEnsure that all supporting documentation is accurate and complete.\r\nPerform other related duties as assigned.\r\nQualifications:\r\nA Bachelor’s degree in an Engineering discipline or equivalent knowledge is required. An AA will be accepted as well.\r\nA minimum of 2 years of experience in manufacturing, field service, or related industry experience is required.\r\nExcellent oral and written communication skills are essential.\r\nMust have demonstrated troubleshooting and analytical problem-solving skills.\r\nStart Time: 12:00 AM\r\nHours: Location: Brea 250 South Kraemer Blvd Brea CA 92821 United States\r\nEducation:\r\nAdditional Job Details: Bill Rate: 57.00/hr. Pay Rate: 38.00/hr. This position is part of the Global Product Technical Support Team which is a global team, and this position will be on-site in Brea, CA. Associates are expected to work at least three days in the office, with the opportunity to work 2 days remote.\r\nAt Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Global Product Technical Support Team and report to the Manager, Global Product Tech Support SSA responsible for leading a team of support engineers for Automation. If you thrive in a fast-paced supporting environment where communication skills are an essential prerequisite with the ability to influence across the organization and want to work to build a world-class support organization—read on.\r\nIn this role, you will have the opportunity to:\r\nKnowledge of Automation Systems in the diagnostic, middleware field.\r\nTrend, analyze and interpret field-generated data and advise a course of action for problem resolution.\r\nTake a systems approach to instrument issues evaluating implications of both software and hardware on product performance.\r\nProvide recommendations in development projects as a customer and service advocate.\r\nDevelop creative and effective support strategies, drafting product documentation such as service manuals and software and hardware installation procedures for use by internal and external engineers.\r\nThe essential requirements of the job include:\r\nBachelor's degree in engineering, science, or related healthcare industry field.\r\nInstrument experience preferably in the medical diagnostic field.\r\nPreferred 2+ years of relevant experience in the healthcare or biotechnology industry.\r\nMust be willing to travel internationally and domestically approximately 25% of the time.\r\nMust be able to support 24/7 on call, as needed.\r\nIt would be a plus if you also possess experience in:\r\nAn interest in data analytics as applied to failure analysis and corrective actions.\r\nFocused Urgency - Displays initiative and a willingness to 'get it done'. Focuses energy on meeting key targets to achieve quality results. Builds action plans to achieve goals.\r\nCustomer Focus - Learns customer business needs and acts to meet those needs. Communicates regularly with customers to learn about their business challenges and requirements.#J-18808-Ljbffr","company":"TechDigital Group","rawCompany":"techdigital group","city":"Sun River","state":"MT","isRemote":false,"isActive":false,"createdAt":"2026-04-09T15:39:51.817Z","occupations":[{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"17-3024.00","title":"Electro-Mechanical and Mechatronics Technologists and Technicians","slug":"electro-mechanical-and-mechatronics-technologists-and-technicians"}],"industries":[{"code":"334513","title":"Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables","slug":"instruments-and-related-products-manufacturing-for-measuring-displaying-and-controlling-industrial-process-variables"},{"code":"334516","title":"Analytical Laboratory Instrument Manufacturing","slug":"analytical-laboratory-instrument-manufacturing"},{"code":"325413","title":"In-Vitro Diagnostic Substance Manufacturing","slug":"in-vitro-diagnostic-substance-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Documentum Developer","description":"Global Product Technical Support Engineer Description/Comment: Provide on-site service support, including installation, repair, modifications, and preventive maintenance for in-house instrumentation. Complete documentation for all service activities.\r\nReview products and distribute troubleshooting aids for field personnel.\r\nDocument and distribute technical information regarding resolutions to field problems, hardware and software changes, and product quality improvements.\r\nDetermine appropriate preventive maintenance procedures, parts kits, and schedules to ensure effective ongoing instrument maintenance.\r\nReview service manual documentation to ensure accuracy and current revision levels.\r\nPerform in-house testing of hardware and software changes prior to distribution.\r\nEnsure that all supporting documentation is accurate and complete.\r\nPerform other related duties as assigned.\r\nQualifications:\r\nA Bachelor’s degree in an Engineering discipline or equivalent knowledge is required. An AA will be accepted as well.\r\nA minimum of 2 years of experience in manufacturing, field service, or related industry experience is required.\r\nExcellent oral and written communication skills are essential.\r\nMust have demonstrated troubleshooting and analytical problem-solving skills.\r\nStart Time: 12:00 AM\r\nHours: Location: Brea 250 South Kraemer Blvd Brea CA 92821 United States\r\nEducation:\r\nAdditional Job Details: Bill Rate: 57.00/hr. Pay Rate: 38.00/hr. This position is part of the Global Product Technical Support Team which is a global team, and this position will be on-site in Brea, CA. Associates are expected to work at least three days in the office, with the opportunity to work 2 days remote.\r\nAt Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Global Product Technical Support Team and report to the Manager, Global Product Tech Support SSA responsible for leading a team of support engineers for Automation. If you thrive in a fast-paced supporting environment where communication skills are an essential prerequisite with the ability to influence across the organization and want to work to build a world-class support organization—read on.\r\nIn this role, you will have the opportunity to:\r\nKnowledge of Automation Systems in the diagnostic, middleware field.\r\nTrend, analyze and interpret field-generated data and advise a course of action for problem resolution.\r\nTake a systems approach to instrument issues evaluating implications of both software and hardware on product performance.\r\nProvide recommendations in development projects as a customer and service advocate.\r\nDevelop creative and effective support strategies, drafting product documentation such as service manuals and software and hardware installation procedures for use by internal and external engineers.\r\nThe essential requirements of the job include:\r\nBachelor's degree in engineering, science, or related healthcare industry field.\r\nInstrument experience preferably in the medical diagnostic field.\r\nPreferred 2+ years of relevant experience in the healthcare or biotechnology industry.\r\nMust be willing to travel internationally and domestically approximately 25% of the time.\r\nMust be able to support 24/7 on call, as needed.\r\nIt would be a plus if you also possess experience in:\r\nAn interest in data analytics as applied to failure analysis and corrective actions.\r\nFocused Urgency - Displays initiative and a willingness to 'get it done'. Focuses energy on meeting key targets to achieve quality results. Builds action plans to achieve goals.\r\nCustomer Focus - Learns customer business needs and acts to meet those needs. Communicates regularly with customers to learn about their business challenges and requirements.#J-18808-Ljbffr","datePosted":"2026-04-09T15:39:51.817Z","dateModified":"2026-04-09T15:39:51.817Z","hiringOrganization":{"@type":"Organization","name":"TechDigital Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sun River","addressRegion":"MT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"aaa7354096c1c61e044bf756"},"url":"https://jobsearcher.com/jobs/aaa7354096c1c61e044bf756"}}