{"schemaVersion":"jobsearcher.job.v1","id":"aa830d79cfa9acdeed7f9cc5","url":"https://jobsearcher.com/jobs/aa830d79cfa9acdeed7f9cc5","canonicalUrl":"https://jobsearcher.com/jobs/aa830d79cfa9acdeed7f9cc5","title":"Technical CS Associate, Blink","description":"DESCRIPTION\nApplication deadline: Jul 18, 2026\n\nDo you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving Customer Success through critical thinking and creative approaches? If so, then Blink’s Customer Service (CS) Technical Support team would like to talk to you!\n\nHours are Sun-Sat with a combination of 4x10 or 5x8 schedules.\n\nKey job responsibilities\n\nProviding prompt, efficient, detailed service by engaging directly with Blink’s customers via phone and email\nWorking with other customer support teams to ensure a consistent and high-quality level of support\nBeing a voice and advocate for our customers when something doesn’t feel right\nWorking with customers to understand how they use Blink’s products to resolve their issues and maximize their investments\nActing as an advocate for our customers by reporting and acting on observed areas for improvement\nActively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience\nAssisting with customer communication during Blink’s critical launches and support events\nWorking across the customer service spectrum to ensure a consistent and highest-quality level of support\nDeveloping detailed knowledge about specific product lines and features\nDriving projects that improve support-related processes\nSupporting Blink Subscription service\n\nA day in the life\nAs a Technical Support Associate in the CS/Technical Support team, you’ll work on problems at a deep technical level not normally experienced in a typical consumer environment. You will support our Home Security product suite and help customers navigate their own home networking and mobile device configurations. In addition to solving issues for customers and partners, you’ll be a key player recommending product changes, documenting solutions, and automating log analysis. This position affords a lot of personal growth opportunity.\n\nAbout the team\nOur mission is to provide peace of mind for home owners while they are way from home using our wire-free, battery-operated smart home security cameras.\n\nBASIC QUALIFICATIONS\n2+ years of customer service experience\nWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays\nExperience with Microsoft Office products and applications\nSpeak, write, and read fluently in French\nPREFERRED QUALIFICATIONS\nWork rotating shift schedules and variable days off\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.\n\nUSA, AZ, Virtual Contact Center-AZ - 19.00 - 27.00 USD hourly\nUSA, IL, Virtual Contact Center - IL - 19.00 - 27.00 USD hourly\nUSA, TX, Virtual Contact Center-TX - 19.00 - 27.00 USD hourly","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Pennsylvania","state":"AL","isRemote":false,"isActive":false,"createdAt":"2026-07-31T12:02:22.572Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical CS Associate, Blink","description":"DESCRIPTION\nApplication deadline: Jul 18, 2026\n\nDo you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving Customer Success through critical thinking and creative approaches? If so, then Blink’s Customer Service (CS) Technical Support team would like to talk to you!\n\nHours are Sun-Sat with a combination of 4x10 or 5x8 schedules.\n\nKey job responsibilities\n\nProviding prompt, efficient, detailed service by engaging directly with Blink’s customers via phone and email\nWorking with other customer support teams to ensure a consistent and high-quality level of support\nBeing a voice and advocate for our customers when something doesn’t feel right\nWorking with customers to understand how they use Blink’s products to resolve their issues and maximize their investments\nActing as an advocate for our customers by reporting and acting on observed areas for improvement\nActively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience\nAssisting with customer communication during Blink’s critical launches and support events\nWorking across the customer service spectrum to ensure a consistent and highest-quality level of support\nDeveloping detailed knowledge about specific product lines and features\nDriving projects that improve support-related processes\nSupporting Blink Subscription service\n\nA day in the life\nAs a Technical Support Associate in the CS/Technical Support team, you’ll work on problems at a deep technical level not normally experienced in a typical consumer environment. You will support our Home Security product suite and help customers navigate their own home networking and mobile device configurations. In addition to solving issues for customers and partners, you’ll be a key player recommending product changes, documenting solutions, and automating log analysis. This position affords a lot of personal growth opportunity.\n\nAbout the team\nOur mission is to provide peace of mind for home owners while they are way from home using our wire-free, battery-operated smart home security cameras.\n\nBASIC QUALIFICATIONS\n2+ years of customer service experience\nWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays\nExperience with Microsoft Office products and applications\nSpeak, write, and read fluently in French\nPREFERRED QUALIFICATIONS\nWork rotating shift schedules and variable days off\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.\n\nUSA, AZ, Virtual Contact Center-AZ - 19.00 - 27.00 USD hourly\nUSA, IL, Virtual Contact Center - IL - 19.00 - 27.00 USD hourly\nUSA, TX, Virtual Contact Center-TX - 19.00 - 27.00 USD hourly","datePosted":"2026-07-31T12:02:22.572Z","dateModified":"2026-07-31T12:02:22.572Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pennsylvania","addressRegion":"AL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"aa830d79cfa9acdeed7f9cc5"},"url":"https://jobsearcher.com/jobs/aa830d79cfa9acdeed7f9cc5"}}