Global Sales Specialist (Remote)

We're Sonesta International Hotels.The 8th largest hotel company in the U.S.-and growing fast.An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.Job Description SummaryThe Global Sales Specialist is a mid-level, customer-facing role responsible for managing portions of global accounts while supporting Global Account Managers and Global Account Directors in driving revenue growth. This role blends proactive sales development with operational execution, serving as both an account owner for select business and a critical support partner across the broader global sales portfolio.The Global Sales Specialist is highly engaged with clients, actively pursues new and existing business opportunities, and ensures timely follow-up on all leads to maximize conversion. This role also owns performance tracking, maintains data integrity across systems, and supports end-to-end sales processes from lead generation through contract execution.Job DescriptionKey ResponsibilitiesAccount Management & Client EngagementManage and grow assigned portions of global accounts, maintaining strong, client-facing relationshipsServe as a primary contact for day-to-day client needs, ensuring responsiveness and high service levelsProactively pursue new business opportunities within assigned accounts and targeted segmentsConduct regular outreach to clients to drive engagement, identify opportunities, and close businessParticipate in sales calls, client presentations, trade shows, and industry eventsLead Management & Sales ExecutionMonitor lead activity daily, ensuring timely follow-up on all new, pending, and stalled opportunitiesProactively pursue leads with no or delayed responses to drive conversion and close businessPartner with Global Account Managers/Directors and property Sales Managers to develop proposals and respond to RFPsCoordinate with Group RFP and Group Direct teams to ensure all leads are properly sourced and entered into SSPPrepare, review, and modify sales agreements and proposals as requiredMaintain ownership of smaller revenue targets and contribute to overall team quota attainmentPerformance Tracking & ReportingTrack and report on individual and account-level performance, including end-of-month production and reconciliationGenerate and analyze weekly, monthly, and quarterly sales reports using SSP, Tableau, and SalesforceMaintain accurate pipeline management, forecasting support, and data integrity across all systemsAssist with commission tracking, folio requests, rate loading and account performance insightsSales Support & CoordinationSupport Global Account Managers and Directors with account strategy execution and client deliverablesCreate and update client profiles, bookings, and account activity within Salesforce and SSPDevelop and update client-facing presentations and sales materialsAssist with trade show follow-up, client communications, and sales campaignsCoordinate FAM trips and collaborate with hotel property sales teams to ensure seamless executionOperational ExcellenceEnsure all leads, accounts, and bookings are accurately tracked and managed within internal systemsAssist with process improvements to enhance sales efficiency and effectivenessManage multiple priorities and deadlines in a fast-paced, global sales environmentProvide additional support to the Global Sales team as neededBuild strong relationshipsFocus on the customerInfluence decisions and actionsApply professional, product or technical expertiseDemonstrate openness and respect for othersTake responsibilityShare informationPerform other related duties as assignedQualificationsBachelor's degree in Business, Hospitality, Marketing, or related field preferred3-6+ years of experience in hospitality sales, account management, or sales coordinationProven ability to manage client relationships and drive revenue growthExperience working with CRM and sales systems (Salesforce, Delphi, Tableau, SSP preferred)Strong understanding of RFP processes, sales cycles, and contract managementAdditional Job Information/Anticipated Pay RangePay Range $60,000 - $75,000. Base pay offered may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceSonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.