{"schemaVersion":"jobsearcher.job.v1","id":"aa4345e2af98b8c2fa0d3fbd","url":"https://jobsearcher.com/jobs/aa4345e2af98b8c2fa0d3fbd","canonicalUrl":"https://jobsearcher.com/jobs/aa4345e2af98b8c2fa0d3fbd","title":"Office Administrator","description":"Job Title: Fire Alarm Office Administrator Location: Brooklyn, NY (In-Office)\nPosition Type: Full-Time Job Summary We are seeking an organized Office Administrator to manage daily compliance, customer relations. You will serve as the primary liaison between our field technicians, active clients, central monitoring stations, and the Fire Department of New York (FDNY).Key Responsibilities FDNY Compliance & Paperwork\nFile A-400, B-45, and Letter of Approval applications.\nSchedule FDNY inspection appointments through online portals.\nOrganize post-inspection documentation and cure violation notices.\nTrack compliance deadlines to prevent client penalties.\nCustomer Service & Communication\nAnswer incoming client phone calls and emails promptly.\nProvide accurate updates regarding service schedules and billing.\nResolve customer complaints with professionalism and empathy.\nMaintain clean digital client profiles in our database.\nCentral Station Coordination\nPlace accounts on \"test mode\" during active maintenance.\nProcess new account setups and update emergency contact lists.\nRequest signal history logs to help troubleshoot system issues.\nCoordinate response efforts for false alarm dispatches.\nOffice Operations\nDispatch technicians to service calls based on priority.\nGenerate invoices and process client payments.\nOrder office supplies and manage physical filing systems.\nQualifications\nMinimum 2 years of administrative experience in the fire alarm, security, or construction industry.\nDeep familiarity with FDNY portals, filing processes, and New York City fire codes.\nExperience interfacing directly with central monitoring station platforms.\nProficiency in Microsoft Office Suite and specialized dispatch software.\nExcellent written communication and phone etiquette skills.\nHigh school diploma required; Associate or Bachelor’s degree preferred.\nPay: $30.00 - $40.00 per hour\nBenefits:\nHealth insurance\nWork Location: In person","company":"Eagle Wire Cable","rawCompany":"eagle wire cable","city":"Lynbrook","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-07-23T15:00:07.119Z","occupations":[{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-9199.00","title":"Office and Administrative Support Workers, All Other","slug":"office-and-administrative-support-workers-all-other"}],"industries":[{"code":"922160","title":"Fire Protection","slug":"fire-protection"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Office Administrator","description":"Job Title: Fire Alarm Office Administrator Location: Brooklyn, NY (In-Office)\nPosition Type: Full-Time Job Summary We are seeking an organized Office Administrator to manage daily compliance, customer relations. You will serve as the primary liaison between our field technicians, active clients, central monitoring stations, and the Fire Department of New York (FDNY).Key Responsibilities FDNY Compliance & Paperwork\nFile A-400, B-45, and Letter of Approval applications.\nSchedule FDNY inspection appointments through online portals.\nOrganize post-inspection documentation and cure violation notices.\nTrack compliance deadlines to prevent client penalties.\nCustomer Service & Communication\nAnswer incoming client phone calls and emails promptly.\nProvide accurate updates regarding service schedules and billing.\nResolve customer complaints with professionalism and empathy.\nMaintain clean digital client profiles in our database.\nCentral Station Coordination\nPlace accounts on \"test mode\" during active maintenance.\nProcess new account setups and update emergency contact lists.\nRequest signal history logs to help troubleshoot system issues.\nCoordinate response efforts for false alarm dispatches.\nOffice Operations\nDispatch technicians to service calls based on priority.\nGenerate invoices and process client payments.\nOrder office supplies and manage physical filing systems.\nQualifications\nMinimum 2 years of administrative experience in the fire alarm, security, or construction industry.\nDeep familiarity with FDNY portals, filing processes, and New York City fire codes.\nExperience interfacing directly with central monitoring station platforms.\nProficiency in Microsoft Office Suite and specialized dispatch software.\nExcellent written communication and phone etiquette skills.\nHigh school diploma required; Associate or Bachelor’s degree preferred.\nPay: $30.00 - $40.00 per hour\nBenefits:\nHealth insurance\nWork Location: In person","datePosted":"2026-07-23T15:00:07.119Z","dateModified":"2026-07-23T15:00:07.119Z","hiringOrganization":{"@type":"Organization","name":"Eagle Wire Cable","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lynbrook","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"aa4345e2af98b8c2fa0d3fbd"},"url":"https://jobsearcher.com/jobs/aa4345e2af98b8c2fa0d3fbd"}}