Communications and Public Diplomacy Manager

Position TitleCommunications and Public Diplomacy ManagerDuration / TermFull timeLocationApia, SamoaAppointmentLocalTravelDomestic travel as neededReporting toPerformance, Quality and Learning ManagerObjectiveTo support DFAT’s implementation needs on communication and public diplomacy for the Human Development for All Program.About The Tautua ProgramThe Tautua program prioritises five interconnected pillars of human development: Education, Health, Gender Equality, Disability, and Social Protection. Guided by the Government of Samoa (GoS), Tautua provides opportunity to create transformative change in human development by addressing complex development needs though multi-sectoral, innovative approaches that identify and focus on the underlying issues. Simultaneously, Tautua intends to be able to respond to emergency, short-term needs, build capacity and through research, monitoring and evaluation, apply lessons learned and evidence-based decision making to continuously improve delivery. The goal for Tautua is 'improved health, education, gender equality and social outcomes, and social harmony for all Samoans'. Duties ResponsibilitiesThe Communications and Public Diplomacy Manager will be engaged by the Program on a full-time basis, and report to the Performance, Quality and Learning Manager. Duties will include key support and responsibilities for the following:Strategic Communications and Branding Implement the activities and principles captured in the Tautua Communications and Public Diplomacy Plan and Strategy. Ensure it is maintained and updated as per advice from DFAT and as developments in context arise Lead and develop the Communications and Public Diplomacy Annual Work Plan ensuring coherence with Communications and Public Diplomacy Strategy. E nsure plans and implementation are informed by Program Activities and effectively integrated into Tautua Annual Work Plan each year. Identify opportunities to integrate or develop communication strategies that effectively support Behaviour Change Communications needs of program interventions and activities (Com B Framework). Lead the development of external facing Program Information and Updates (e.g. presentation, briefs etc) as needed by the Performance, Quality and Learning Manager or Team Leader. Prepare a Monthly Communications Update, using the prepared template. Support and maintain strategic media scanning of news and articles related to the Program.Ensure regular updates and information shared with the Tautua Team. Champion the Tautua approved brand and branding guidelines, ensuring that program communications and signage are consistent with the Australian High Commission. Support the Performance, Quality and Learning Manager as well as Team Leader with review and development of strategic communications products and pieces as needed. Planning, Content Development and Management Proactively identify content opportunities on Tautua as part of implementation activities and events.Drive engagement and liaise with Technical Team to support. Develop and manage a content pipeline and editorial calendar, including success stories and blogs, and content for digital channels. Oversee the development of any key Tautua digital channels, including a website and social media accounts. Develop internal and external communication material as required for DFAT, GoS and other stakeholders. Media and Stakeholder Engagement and Relationship Management Engage and build relationships with local media, drafting media releases and pitches as required. Support strategic stakeholder engagements. Resource Management and Compliance Support and coordinate Tautua events as required, including media relations and public diplomacy messaging. Manage the inputs of consultants and services providers as required, e.g., copy editors, designers, photographers, videographers, web developers (e.g. logo, branding and templates). Maintain and monitor budget resources committed to Communications and Public Diplomacy related activities. Ensure that all Tautua channels and content comply with DFAT child protection and safeguarding guidelines, including imagery and digital platforms.Other Duties Contribute actively to a dynamic and collaborative team culture in line with organizational and team values. Perform other functions as may be required from time to time, consistent with skills and experience, as agreed with the Team leader, Performance, Quality and Learning Manager and/or Palladium’s Program Manager.Key Selection Criteria Qualifications and Experience University Degree in Communication, Social Sciences, International Development or related field. Minimum 5-7 years’ experience implementing communication strategies, and working in communications and media. Demonstrated experience in communications for aid/development; experience working with DFAT or government donors highly desirable.Competencies Experience in writing and content production for a range of audiences, (e.g., news media outlets, private sector, and the general public). Established contacts and networks with local media outlets is highly desirable. Experience writing content for, and managing, digital channels (including websites, social media). Strong interpersonal skills, with ability to work in sensitive situations. Highly responsive with strong time management skills and an ability to meet tight deadlines. Proven ability to work collegiately and foster effective working relationships in a culturally sensitive manner. Proactive attitude and ability to work independently, and with creative ideas. Excellent written and verbal communication, liaison and interpersonal skills. High-level skills in written and spoken English and Samoan are required.Desirable Experience in communications relating to human development / the pillars of Tautua is desirable.A Full Terms of Reference (TOR) can be provided on request. Please contact Bureieta Leauga at internal@tautuapartnership.org for a copy or at this link: https://palladium.csod.com/ux/ats/careersite/2/home/requisition/22092?c=palladium . Kindly note, only shortlisted applicants will be contacted. Applications must include 1) a written response addressing the selection criteria outlined in the TOR; and 2) an updated CV; and be submitted to internal@tautuapartnership.org by 5pm, Sunday 29 th September 2024. Diversity, Equity & Inclusion - We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or indigenous status. Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.