Case Manager - Personal Injury

At DK Law, we don’t just represent our clients. We stand with them, all the way.We’re modern injury and accident attorneys who go all the way for every client, from every background. At the heart of our work is a simple but powerful belief: every client’s experience matters, and we honor it as if it were our own. From the very first call to the final resolution, we approach every case with the mindset that it’s going the distance.That same mindset fuels our workplace culture. We’re a team of purpose-driven professionals who care deeply, move fast, and never lose sight of the human side of what we do. If you're passionate about making an impact, growing with a team that values excellence and empathy, and being part of something bigger, we’d love to meet you.The RoleWe are seeking a compassionate, client-focused Case Manager to guide injured clients through the personal injury claim process and ensure they receive exceptional service at every step. This role requires empathy, strong organizational skills, and the ability to manage medical treatment coordination while maintaining clear, professional communication with clients, providers, and internal teams.What You Will DoOversee a high-volume pre-litigation caseload while ensuring an exceptional client experience throughout the claim processGuide injured clients through the personal injury claims process and assist in coordinating appropriate medical careAct as a liaison between clients and medical providers, providing clarity on recommended treatment plans and next stepsReview and summarize medical records and diagnostic reports to assist attorneys in evaluating injury claims and case valueMaintain accurate, detailed documentation and timely updates within the CRM and case management system, with a strong emphasis on LitifyCollaborate closely with attorneys, medical teams, and internal departments to move cases forward efficientlyProvide professional guidance and support to junior team members as needed, contributing to overall team performanceRole may include other relevant duties as assignedWhat We’re Looking For3+ years of Personal Injury Law experience with a strong focus on medical management and client-facing case handlingProven ability to manage large, high-volume caseloads while maintaining accuracy, organization, and client satisfactionStrong working knowledge of personal injury medical treatment workflows, including surgical and non-surgical careHands-on experience using CRMs, with Litify experience strongly preferredExperience working professionally in a fast-paced environment and supporting or managing a teamBilingual (English and Spanish) strongly preferredProficiency in Microsoft Office Suite and personal injury case management softwareExcellent written and verbal communication skills with a polished, professional demeanorInitiative-driven, detail-oriented, and able to prioritize competing deadlines effectivelyWhy DK Law?BenefitsThis is a full-time, in-office opportunity at our Costa Mesa HQ, and we’re proud to offer top-tier benefits and a work culture that supports your growth:Firm-paid medical, dental, vision, and life insurance after 60 days401(k) with 3% company match after 1 year2 weeks of PTO after 90 daysAccess to our state-of-the-art on-site gymCareer pathing and development opportunitiesA passionate, driven team that actually enjoys working togetherScheduleSchedule Monday – Friday 8-hour shift 100% in-officeReady to Apply?If you’re looking for a workplace where you’re valued, supported, and given the tools to succeed, apply now and take the first step toward building your career with DK Law.Equal Opportunity Employer StatementThe Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.Closing StatementWe’re excited to grow our team and are handling all hiring in-house. To be considered for this position, please apply directly through Indeed, LinkedIn, or our official company website. All updates, contact, or communication should come straight from our internal recruiting team.The Pay Range For This Role Is68,640 - 80,000 USD per year (Corporate Office)