Sales Excellence Intern

OverviewKnauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials.We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment.About the Role:We are seeking a detail-oriented and analytical Sales Excellence Intern to support our commercial team by improving the quality, accuracy, and usability of data within our CRM (Salesforce) system.This role plays a critical part in enabling better customer engagement, sales effectiveness, and data-driven decision-making. You will work cross-functionally with Sales, Marketing, and Customer Service teams to ensure our customer data is clean, structured, and actionable.ResponsibilitiesAudit and clean CRM data, including contacts, accounts, and email recordsIdentify and remove duplicate or outdated entriesStandardize data fields (naming conventions, formatting, required fields)Validate and enrich contact and account data using internal and external sourcesSupport segmentation efforts to improve targeting and campaign effectivenessAssist in building dashboards and reports to track data quality and sales activityPartner with Sales and Customer Service teams to improve CRM usage and data entry practicesDocument best practices and recommend process improvements for ongoing data governanceQualificationsEducation:* Currently pursuing a degree in Business, Marketing, Analytics, or a related fieldKnowledge, skills and abilities:Strong attention to detail and organizational skillsComfortable working with data sets and spreadsheets (Excel/Google Sheets)Interest in sales operations, CRM systems, or business analyticsStrong communication skills and ability to collaborate across teamsFamiliarity with CRM platforms is a plusWhat You'll GainHands-on experience with CRM systems and sales operationsExposure to cross-functional business processes in a B2B environmentOpportunity to impact real business decisions through data quality improvementsMentorship from commercial and analytics leadersA strong foundation in data governance and sales excellence practicesSuccess in This Role Looks LikeImproved CRM data accuracy and completenessReduced duplicate records and increased usability of customer dataClear, documented processes for maintaining high-quality dataActionable insights that support sales team performanceIt is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.