Client Service Representative (CSR)

NYC Office Suites is a boutique-style provider of flex office solutions to all types of businesses from small operations to Fortune500 companies. We have multiple Midtown Manhattan locations in exclusively Class-A properties.POSITION OVERVIEWClient Service Representatives serve as the face of NYC Office Suites but also the face of all of our clientele. You will provide reception / concierge and administrative services to both management and our clientele as well as providing consistent maintenance of all common spaces including (but not limited to) reception areas, lounges, meeting / conference rooms, pantries, and supply storage. There is extensive daily interface with a broad range of clients of various industries.ESSENTIAL RESPONSIBILITIES• Project a positive, helpful, can-do attitude toward clients, guests, and prospective clients• Display excellent deportment• Ensure that client needs are handled in a timely and professional manner• Operate phone answering system• Ensure that conference rooms, show offices, and common areas are consistently presentable• Participate in office setups, including but not limited to, furniture arrangement and IT infrastructure• Provide clients with administrative support as authorized and directed• Provide back-up support for other team members and the sales and management teams• Required to regularly stoop, kneel, bend, crouch, and occasionally lift up to 40 lbs.MINIMUM REQUIREMENTS• Experience with Microsoft Office including Word, Excel, PowerPoint, and Outlook• Ability to communicate articulately and professionally• Willingness to promptly attend to client needs and requests• Experience with operating office equipment (including fax machines, scanners, printers, computers, and postage meters)• One year of direct customer service• Undergraduate college degree or undergraduate college experience preferredADDITIONAL INFORMATION• Job Type: Full-time• Wage Range: starting at $23 per hour• Hours: 9am-5pm, Monday - Friday• Access to health insurance plan, dental, vision• Paid holidays• 2 weeks PTO/Paid Time Off• 401(k) with company match• On-site and real-time guidance and training